HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Financial accountIdentity (basic)LowContained

Greenworks Tools

bd_48e54bcf1dad6ca8 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 8, 2020

Filed

Feb 12, 2021

To disclose

22 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Greenworks Tools →3 incidents on file

Greenworks Tools, via counsel Mullen Coughlin LLC, notified the NH Attorney General of a data event affecting one NH resident. Unauthorized access to greenworkstools.com occurred Sept 3-8, 2020, via stolen credentials of third-party developer Guidance Solutions. Payment card data (number, CVV, name, address) was compromised. Greenworks removed malicious code and notified the individual.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 5 days

discovery → filing · 22 weeks / 157 days

Sep 3, 2020

Begins

Sep 8, 2020

Discovered

Feb 12, 2021

Filed

vs. sector median

+15 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_068f59b77b4514c82021-02-05 · +7dCandidate

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Greenworks Tools
norm: greenworks tools
Domain: greenworkstools.com
Industry: Retail & Consumerllm

Discovered: Sep 8, 2020
Breach occurred: Sep 3, 2020 – Sep 8, 2020
Undetected for: 5 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 5, 2021
Affected individuals: 1state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: notified state regulators, as required
Third party: via Guidance Solutions, Inc.
Initial access: valid_credentials

During the incident: Working with third-party forensic investigators
Implemented additional procedures to further protect the security of customer debit and credit card information
Located the code responsible for the credit card/debit card compromise and has since removed the code from its e-commerce website
Provided written notice of this incident to all affected individuals
Changes made: Review our existing policies and procedures and to implement additional safeguards to further secure payment information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(157 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Maine State AGFeb 5 · first

New Hampshire State AG+7d · this page

Pattern: first filing Feb 5 (ME), last Feb 12 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/greenworks-tools-20210212.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 12, 2021
Raw hash: e4a0b7253c32bd54b4d791895c2b4d1cd093797d724e9c8715e0d1b5bea9e9ec

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityGreenworks Tools

Incidentdiscovered Sep 8, 2020

Stated responseWorking with third-party forensic investigators

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov