HackingRetail & ConsumerRetailSQL InjectionData ExfiltratedCustomer Data InvolvedDelayed DiscoveryPIIIdentity (basic)Financial accountLowContained

Pen Factory

bd_48b2b81197880b76 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 15, 2020

Filed

Jun 5, 2020

To disclose

7 weeks

Affected

50state residents only

Linked

5 filings

Confidence

63%

Full breach record for Pen Factory →

Pen Factory notified customers that malicious code (likely a skimmer) was placed on its website between September 2019 and April 2020, capturing checkout data including names, addresses, and credit/debit card info. The company removed the code, alerted credit card brands, and secured the site. No SSNs were impacted.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 227 days

discovery → filing · 7 weeks / 51 days

Sep 1, 2019

Begins

Apr 15, 2020

Discovered

Jun 5, 2020

Filed

vs. sector median

2 wks faster

This filing is one of 5 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_12b5b741d11e7e152020-06-05Verified
Indiana State AGbd_159eef8c39679eb72020-06-05Verified by operator
California State AGbd_5f68a92ee8ca1c892020-06-05Verified
New Hampshire State AGbd_9fc99454da68a8c92020-06-05Verified

Name: Pen Factory
norm: pen factory
Domain: penfactory.com

Name: Pen Factory
norm: pen factory
Domain: penfactory.com
Industry: Retail & Consumerllm

Discovered: Apr 15, 2020
Breach occurred: Sep 1, 2019 – Apr 15, 2020
Undetected for: 227 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 5, 2020
Affected individuals: 50state-resident count only
Data types: PIIIdentity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input CaptureT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Promptly removed the malicious code
Conducted an investigation
Alerted the credit card brands of the incident
Taken additional technical steps to further secure Pen Factory’s website
Changes made: Taken additional technical steps to further secure Pen Factory’s website and prevent this type of incident from occurring in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Massachusetts State AGJun 5 · first

Indiana State AGJun 5 · first

California State AGJun 5 · first

New Hampshire State AGJun 5 · first

Montana State AGJun 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Breach-NotificationDetails-183.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 5, 2020
Raw hash: b228c55ec32137388e9bb255c1397bb95b67c0424b4217c9884d46d01343b050

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityPen Factory

Victim entityPen Factory

Incidentdiscovered Apr 15, 2020

Stated responsePromptly removed the malicious code

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov