HackingOtherStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)Financial accountMediumContained

Hello Housing

bd_4745a69a001b01ea · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 2, 2020

Filed

Jul 7, 2021

To disclose

31 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for Hello Housing →

Hello Housing, an affordable housing program manager in California, detected suspicious activity in its business email environment on December 2, 2020. An investigation revealed that a business email account had been compromised by an unauthorized third party between November 24 and December 3, 2020. The incident potentially exposed full names, mailing addresses, Social Security numbers, dates of birth, driver's license/state ID information, passports, medical/health insurance information, and financial account information. Hello Housing secured the email environment, engaged forensic specialists, and offered 12 months of identity monitoring through Kroll.

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Incident timeline

undetected · 8 days

discovery → filing · 31 weeks / 217 days

Nov 24, 2020

Begins

Dec 2, 2020

Discovered

Jul 7, 2021

Filed

vs. sector median

+23 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Hello Housing
norm: hello housing
Domain: hellohousing.org

Name: Hello Housing
norm: hello housing
Domain: hellohousing.org
Industry: Otherllm

Discovered: Dec 2, 2020
Breach occurred: Nov 24, 2020 – Dec 3, 2020
Undetected for: 8 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDHealth (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External

During the incident: Secured the email environment and all accounts
Engaged third-party forensic specialists to assist in identifying whether any personal information was compromised
Conducted an investigation with the assistance of IT specialists
Confirmed the security of our network environment
Offering 12 months of identity monitoring services through Kroll
Changes made: Reviewed and altered policies and procedures relating to the security of our systems and email environment
Reviewed and altered information life cycle management
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 31 weeks(217 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-542649
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 7, 2021
Raw hash: 01f713e38a6392daaa5ed0d19b8cd2dea9de3e008730f49cb0d2e72749f5faf4

Reporting entityHello Housing

Victim entityHello Housing

Incidentdiscovered Dec 2, 2020

Stated responseSecured the email environment and all accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov