MalwareHealthcareHealthcareRansomwareData EncryptedData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsHigh

Cherry Street Services, Inc.

bd_4665d1e8abdb59eb · schema v1 · pii pii-v1

Severity

High

Discovered

Dec 24, 2023

Filed

Apr 17, 2024

To disclose

16 weeks

Affected · nationwide

184,3724 in this filing

Linked

7 filings

Confidence

65%

Full breach record for Cherry Street Services, Inc. →2 incidents on file

Cherry Street Services, Inc., a healthcare organization, experienced a ransomware attack on December 21, 2023. The breach was discovered on December 24, 2023, and affected 184,372 individuals. The compromised information included names and financial account numbers or credit/debit card numbers along with their security codes. The company provided written notification to affected individuals on January 24, 2024, and April 16, 2024, and offered 12 months of credit monitoring and identity theft protection services through IDX.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Dec 24, 2023 → Filed with AG Apr 17, 2024115d ✗ ME AG >90d16 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 3 days

discovery → filing · 16 weeks / 115 days

Dec 21, 2023

Begins

Dec 24, 2023

Discovered

Apr 17, 2024

Filed

vs. sector median

+4 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Vermont State AGbd_b0cafa58dea56bd42024-04-17Verified
Massachusetts State AGbd_eb1fa62217ecc5022024-04-17Verified
Indiana State AGbd_8ed61777b01dc3362024-04-16 · +1dVerified
Montana State AGbd_a5d3720c424347292024-04-16 · +1dVerified

Show 2 more filings ↓up to 48d gap

New Hampshire State AGbd_f33efc95189c99e02024-04-22 · +5dVerified
HHS OCRbd_9459a3267783d9d82024-02-29 · +48dCandidate

Name: Cherry Street Services, Inc.
norm: cherry street

Name: Cherry Street Services, Inc.
norm: cherry street
Industry: Healthcare
Industry: Healthcarellm

Discovered: Dec 24, 2023
Breach occurred: Dec 21, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 16, 2024
Affected individuals: 184,372state + nationwide
Data types: Identity (basic)Financial accountFinancial credentials
Data elements: Financial account number
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial

During the incident: Offered 12 months of credit monitoring and identity theft protection services through IDX
Sent written notification to affected consumers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(115 days from discovery to filing)
Compliance flags: ME AG >90d · 115dME resident >60d · 114d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Dec 24, 2023
→ Filed with AG: Apr 17, 2024
115d 90 days ME AG >90d
Maine
Discovered: Dec 24, 2023
→ Notified: Apr 16, 2024
114d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Dec 24, 2023 → Filed with AG: Apr 17, 2024	115d	90 days	ME AG >90d
Maine	Discovered: Dec 24, 2023 → Notified: Apr 16, 2024	114d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

HHS OCRFeb 29 · first

Indiana State AG+47d

Montana State AG+47d

Vermont State AG+48d

Massachusetts State AG+48d

Maine State AG+48d · this page

New Hampshire State AG+53d

Pattern: first filing Feb 29 (MI), last Apr 22 (NH) — a 53-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/2b5a149e-ee5d-4199-9149-ca4d19ec7515.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 17, 2024
Raw hash: 37c400d852dca406cb840a02e50b7ad8d279b88dec0ccb6ebdeedc1a03024ac5

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityCherry Street Services, Inc.

Victim entityCherry Street Services, Inc.

Incidentdiscovered Dec 24, 2023

Stated responseOffered 12 months of credit monitoring and identity theft protection services through IDX

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov