HackingOtherStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDEmploymentMediumContained

PRIMO WATER HOLDINGS INC.

bd_465e1c177cbbc4ca · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 17, 2021

Filed

Jul 20, 2021

To disclose

5 weeks

Affected

3state residents only

Linked

3 filings

Confidence

67%

Full breach record for PRIMO WATER HOLDINGS INC. →

Primo Water Corporation notified the NH AG of a data security issue discovered on June 17, 2021, affecting approximately 3 NH residents (company personnel). Unauthorized access resulted in exposure of PII including SSNs, driver's licenses, and employment data. Response included forensic investigation, law enforcement notification, and 2 years of credit monitoring.

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Incident timeline

discovery → filing · 5 weeks / 33 days

Jun 17, 2021

Discovered

Jul 20, 2021

Filed

vs. sector median

3 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Siterevilbd_353cdc6fff7d37b32021-09-09 · +51dVerified by operator

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_9af9462abb6b02cc2021-07-16 · +4dVerified

Name: PRIMO WATER HOLDINGS INC.
norm: primo water

Name: PRIMO WATER HOLDINGS INC.
norm: primo water
Industry: Otherllm

Discovered: Jun 17, 2021
Materiality determined: —
Notification sent: Jul 16, 2021
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDEmployment
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged leading outside security experts to assist with its investigation
Implemented additional information security measures to help enhance the Company’s safeguards
Reported the issue to law enforcement
Arranged to provide affected individuals with two years of identity protection and credit monitoring services through Kroll at no cost to them
Changes made: Implemented additional information security measures to help enhance the Company’s safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJul 16 · first

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/primo-water-20210720.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 20, 2021
Raw hash: 3fd5ea436d152eed44e3d6e1f4d35b1dd52b404b55ab42794344ca2168d3d127

Linked disclosures

Ransomware claims (1)

Regulatory filings (1) · sorted by filing gap

Reporting entityPRIMO WATER HOLDINGS INC.

Victim entityPRIMO WATER HOLDINGS INC.

Incidentdiscovered Jun 17, 2021

Stated responseEngaged leading outside security experts to assist with its investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov