New Hampshire Legal Assistance

• •Promptly took steps to confirm the continued security of our information technology environment
• •Engaged cybersecurity specialists to investigate the nature and scope of observed activity
• •Reviewed the email account’s contents to determine what information it contained and to whom that information related
• •Undertook efforts to locate address information to effect notice
• •Offering complimentary access to identity monitoring services through Kroll
• •Providing impacted individuals with guidance on how to better protect against identity theft and fraud
• •Providing individuals with information on how to place fraud alerts and credit freezes on their credit files
• •Providing information on protecting against tax fraud
• •Providing contact details for the national consumer reporting agencies
• •Providing information on how to obtain a free credit report
• •Providing a reminder to remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring free credit reports
• •Providing encouragement to contact the Federal Trade Commission, their state Attorney General, and law enforcement to report attempted or actual identity theft and fraud
• •Providing written notice of this event to relevant state regulators, as necessary

• •Implementing additional safeguards and training to its employees
• •Evaluating our already robust policies and procedures to ensure their continued appropriateness under the circumstances

DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).