HackingFinancial ServicesFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

BANCO POPULAR DE PUERTO RICO

bd_4474c8a781843054 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 24, 2023

Filed

Aug 21, 2023

To disclose

28 days

Affected

12state residents only

Linked

4 filings

Confidence

67%

Full breach record for BANCO POPULAR DE PUERTO RICO →3 incidents on file

Banco Popular de Puerto Rico notified the NH Attorney General of a third-party breach involving its auditor, PwC. PwC's MOVEit software was compromised, exposing personal information (names, SSNs, etc.) of 12 NH residents. Popular discovered the incident on July 24, 2023, and began notifying residents on August 7, 2023, offering two years of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 28 days

Jul 24, 2023

Discovered

Aug 21, 2023

Filed

vs. sector median

5 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_0417c1050d3cb53f2023-08-14 · +7dVerified
Massachusetts State AGbd_7668e1ece4ba35e42023-08-11 · +10dVerified
Montana State AGbd_49e3f25b67f361032023-08-07 · +14dCandidate

Name: BANCO POPULAR DE PUERTO RICO
norm: banco popular de puerto rico-pr
Domain: popular.com
Industry: Financial Services

Name: BANCO POPULAR DE PUERTO RICO
norm: banco popular de puerto rico-pr
Domain: popular.com
Industry: Financial Services
Industry: Financial Servicesllm

Discovered: Jul 24, 2023
Materiality determined: —
Notification sent: Aug 7, 2023
Affected individuals: 12state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General John Formella
Third party: via PricewaterhouseCoopers (PwC)
Initial access: supply_chain

During the incident: PwC immediately launched an investigation and ceased using the impacted software
Providing affected residents with written notification of this incident
Offering the affected residents complimentary two-year membership with a credit monitoring service
Advising the affected residents about the process for placing fraud alerts and/or security freezes on their credit files
Providing contact information for consumer reporting agencies and the Federal Trade Commission
Providing a toll-free telephone number to call with any questions or concerns
Changes made: Ceased using the impacted MOVEit software
Offering free, two-year credit monitoring service with Equifax
Advising customers to activate Mi Banco Alerts
Advising customers to monitor account statements and free credit reports
Advising customers to place fraud alerts or security freezes on credit files
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGAug 7 · first

Massachusetts State AG+4d

Maine State AG+7d

New Hampshire State AG+14d · this page

Pattern: first filing Aug 7 (MT), last Aug 21 (NH) — a 14-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/banco-popular-puerto-rico-20230821.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 21, 2023
Raw hash: 486dc1329bf55757ba288e95c69f03a25f1485d703fc1385f678f231399089b0

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityBANCO POPULAR DE PUERTO RICO

Victim entityBANCO POPULAR DE PUERTO RICO

Incidentdiscovered Jul 24, 2023

Stated responsePwC immediately launched an investigation and ceased using the impacted software

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov