MisuseTransportation & LogisticsTransportationTheftEmployee Data InvolvedCustomer Data InvolvedIdentity (basic)Financial accountMediumContained

United Airlines Holdings, Inc.

bd_4270374bc4c8ccbd · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 1, 2017

Filed

Jul 6, 2017

To disclose

9 weeks

Affected

6state residents only

Linked

2 filings

Confidence

66%

Full breach record for United Airlines Holdings, Inc. →4 incidents on file

United Airlines notified the NH Attorney General of a breach involving 6 NH residents. A former employee stole paper documents containing names, MileagePlus numbers, and credit card info between 2013-2014. The FBI notified United in May 2017, requesting a delay in notification. United is offering one year of identity monitoring.

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Incident timeline

undetected · 1581 days

discovery → filing · 9 weeks / 66 days

Jan 1, 2013

Begins

May 1, 2017

Discovered

Jul 6, 2017

Filed

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_4ab24ef577c32c502017-07-11 · +5dVerified

Name: DLA PIPER LLP (US)
norm: dla piper llp us

Name: United Airlines Holdings, Inc.
norm: united airlines
Industry: Transportation & Logisticsnaics map

Discovered: May 1, 2017
Breach occurred: Jan 1, 2013 – Dec 31, 2014
Undetected for: 1,581 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 30, 2017
Affected individuals: 6state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Insider
MITRE ATT&CK: T1078 Valid AccountsT1052 Exfiltration Over Physical Medium
Threat actor: InternalFinancial
Regulator citations: Notified by the Federal Bureau of Investigation in May 2017Cooperating with the FBI
Initial access: insider_action

During the incident: Cooperating with law enforcement authorities in their ongoing investigation
Engaged ID Experts to help answer questions
Offering affected individuals one year of identity monitoring services from ID Experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(66 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 6 · first · this page

Massachusetts State AG+5d

Pattern: first filing Jul 6 (NH), last Jul 11 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/united-airlines-20170706.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 6, 2017
Raw hash: 88dd374a3c5b390949b20335582bcc4dc45dd6e5f6fb2162cbc46cf67d720e03

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityDLA PIPER LLP (US)

Victim entityUnited Airlines Holdings, Inc.

Incidentdiscovered May 1, 2017

Stated responseCooperating with law enforcement authorities in their ongoing investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov