PhysicalFinancial ServicesProfessional ServicesFinanceLossCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Marsh Mercer

bd_423f3ed312864791 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 1, 2010

Filed

Dec 27, 2010

To disclose

39 weeks

Affected

121state residents only

Confidence

67%

Full breach record for Marsh Mercer →2 incidents on file

Marsh and Mercer reported a lost server backup tape containing personal information (names, SSNs, DOBs, driver's licenses) of approximately 121 New Hampshire residents. The tape was lost by a third-party courier in April 2010. Notices were sent in June 2010, offering credit monitoring via Kroll Inc.

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Incident timeline

discovery → filing · 39 weeks / 270 days

Apr 1, 2010

Discovered

Dec 27, 2010

Filed

vs. sector median

+30 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed121 affectedView incident

Name: Marsh Mercer
norm: marsh mercer

Name: Marsh Mercer
norm: marsh mercer
Industry: Financial ServicesllmProfessional Servicesllm

Discovered: Apr 1, 2010
Materiality determined: —
Notification sent: Jun 23, 2010
Affected individuals: 121state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Notified New Hampshire Attorney General

During the incident: Retained Kroll Inc. to provide toll-free access to Kroll’s Consumer Solutions Center, along with credit monitoring, identity restoration and related services at no cost
Sent out individual notices to potentially affected individuals
Undertook an extensive investigation of this incident
Taken immediate steps to fortify the protective measures surrounding those already in place
Changes made: Fortified protective measures surrounding the information that were already in place
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 39 weeks(270 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/marsh-mercer-20101227.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 27, 2010
Raw hash: 3f34112468bab8c879a1e32429d02267b6ffcec5b21a7ffe73f0495b2f491636

Reporting entityMarsh Mercer

Victim entityMarsh Mercer

Incidentdiscovered Apr 1, 2010

Stated responseRetained Kroll Inc. to provide toll-free access to Kroll’s Consumer Solutions Center, along with credit monitoring, identity restoration and related services at no cost

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov