HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

Merlin Information Services

bd_4203d66dcf41ffe3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 20, 2010

Filed

Oct 4, 2010

To disclose

14 days

Affected

4state residents only

Confidence

66%

Full breach record for Merlin Information Services →3 incidents on file

Merlin Information Services notified NH AG of a breach affecting 4 NH residents. Unauthorized access occurred Sept 16-20, 2010, via compromised customer credentials. Data exposed: names, addresses, phone numbers, SSNs. Discovered Sept 20. Notifications sent Sept 30. Remediation: credit monitoring.

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Incident timeline

undetected · 4 days

discovery → filing · 14 days

Sep 16, 2010

Begins

Sep 20, 2010

Discovered

Oct 4, 2010

Filed

vs. sector median

17 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4 affectedView incident

Name: Merlin Information Services
norm: merlin information
Domain: merlindata.com

Name: Merlin Information Services
norm: merlin information
Domain: merlindata.com
Industry: Professional Servicesllm

Discovered: Sep 20, 2010
Breach occurred: Sep 16, 2010 – Sep 20, 2010
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 30, 2010
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: reported this matter to law enforcement
Initial access: valid_credentials

During the incident: Stolen credentials were immediately disabled
System access was cut off
Reported this matter to law enforcement
Providing all of the affected individuals with a credit monitoring service
Changes made: Providing you with a free one-year membership in Triple AlertTM from ConsumerInfo.com, Inc. an Experian® company
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 days(14 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/merlin-information-20101004.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 4, 2010
Raw hash: 55220be5bafea2ac809a460810a54569e31aea20d47713d4051b4128b3c45818

Reporting entityMerlin Information Services

Victim entityMerlin Information Services

Incidentdiscovered Sep 20, 2010

Stated responseStolen credentials were immediately disabled

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov