AccidentalRetail & ConsumerRetailMisconfigurationIdentity (basic)LowResolved

THE PROCTER & GAMBLE COMPANY

bd_416ba86219bc8d88 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

May 15, 2012

To disclose

—

Affected

Not disclosed

Linked

2 filings

Confidence

64%

Full breach record for THE PROCTER & GAMBLE COMPANY →4 incidents on file

Procter & Gamble Company notified shareholders of a data incident on May 15, 2012. On April 8, 2012, third-party provider SunGard Systems experienced a technical issue during a server upgrade, causing a limited amount of shareholder account information (Name, Address, Account Number) to be inadvertently displayed to the wrong accountholder. P&G offered one year of complimentary identity protection via AllClear ID.

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Incident timeline

Apr 8, 2012

Begins

May 15, 2012

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_bf6de63dc1b1471a2012-05-21 · +6dVerified

Name: THE PROCTER & GAMBLE COMPANY
norm: the procter gamble

Name: THE PROCTER & GAMBLE COMPANY
norm: the procter gamble
Industry: Retail & Consumerllm

Discovered: —
Breach occurred: Apr 8, 2012 – Apr 9, 2012
Materiality determined: —
Notification sent: May 15, 2012
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Misconfiguration

During the incident: SunGard has identified the root cause and fixed the issue with the server
P&G Shareholder Services has worked with SunGard to put processes in place to avoid this type of incident in the future
Arranged for you to receive identity protection from AllClear ID at no cost to you
Changes made: Implemented a series of changes to prevent the reoccurrence of such an incident in the future
Put processes in place to avoid this type of incident in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMay 15 · first · this page

Massachusetts State AG+6d

Pattern: first filing May 15 (NH), last May 21 (MA) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/procter-gamble-05152012.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 15, 2012
Raw hash: e88c1a4c3d968bf38b4ed3b3cf4e5f07d539180be30052b7050c273be6fcf609

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTHE PROCTER & GAMBLE COMPANY

Victim entityTHE PROCTER & GAMBLE COMPANY

IncidentMisconfiguration

Stated responseSunGard has identified the root cause and fixed the issue with the server

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov