Social EngineeringHealthcareHealthcarePhishingBECMulti-Stage ChainCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountPHIHealth (basic)MediumContained

ELARA CARING

bd_401ea64a041d73c3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 9, 2020

Filed

Feb 17, 2021

To disclose

10 weeks

Affected

6state residents only

Linked

4 filings

Confidence

65%

Full breach record for ELARA CARING →3 incidents on file

Elara Caring notified Montana AG of a Business Email Compromise (BEC) incident. On Dec 9, 2020, phishing emails compromised two employee accounts, allowing the attacker to send further phishing emails until Dec 16. Patient data exposed included PHI, SSNs, DOBs, financial info, and driver's licenses. No evidence of data misuse or malware. Elara engaged forensic specialists, reported to FBI, implemented MFA, and offered credit monitoring.

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Incident timeline

discovery → filing · 10 weeks / 70 days

Dec 9, 2020

Begins

Dec 9, 2020

Discovered

Feb 17, 2021

Filed

vs. sector median

3 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

HHS OCRbd_af575bdfe4a4baad2021-02-24 · +7dVerified
Massachusetts State AGbd_27321bb2bdb2fe782021-03-01 · +12dVerified
Illinois State AGbd_07d0d0585d4e0f902021-01-01 · +47dVerified

Name: ELARA CARING
norm: elara caring

Name: ELARA CARING
norm: elara caring
Also named: BW Homecare Holdings, LLC (Elara Caring)operating subsidiary ofholding company
Industry: Healthcarellm

Discovered: Dec 9, 2020
Breach occurred: Dec 9, 2020 – Dec 16, 2020
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 17, 2021
Affected individuals: 6state-resident count only
Data types: Identity (basic)Government IDFinancial accountPHIHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Reported criminal activity to the FBI
Initial access: phishing_link

During the incident: Changed passwords and denied access to the intruder as accounts were identified
Investigated this incident with the assistance of a leading specialist routinely retained to assist on cybersecurity incidents
Reported criminal activity to the FBI
Changes made: Completed an enterprise-wide password change
Implemented Multifactor Authentication (MFA) for all users of its systems
Conducted enhanced security training for its personnel to better detect and prevent phishing scams
Offered a complimentary two-year membership of Experian’s IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(70 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Illinois State AGJan 1 · first

Montana State AG+47d · this page

HHS OCR+54d

Massachusetts State AG+59d

Pattern: first filing Jan 1 (IL), last Mar 1 (MA) — a 59-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/bwSamp-1.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 17, 2021
Raw hash: 224a702094be50ce18be8cb97bf668e2187e7038453615b24cbbf198160a74c4

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityELARA CARING

Victim entityELARA CARING

Incidentdiscovered Dec 9, 2020

Stated responseChanged passwords and denied access to the intruder as accounts were identified

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov