MalwareHealthcareTechnologyHealthcareRansomwareSupply Chain (3P Vendor)Customer Data InvolvedData EncryptedIdentity (basic)Health (basic)HighContained

Matrix Medical Network

bd_3f69fd168d53ab02 · schema v1 · pii pii-v1

Severity

High

Discovered

Apr 28, 2022

Filed

Jul 27, 2022

To disclose

13 weeks

Affected · nationwide

1,073,3167 in this filing

Confidence

66%

Full breach record for Matrix Medical Network →

OneTouchPoint, Inc. (OTP), a vendor for Matrix Medical Network, experienced a ransomware incident on April 27, 2022, discovered on April 28, 2022. Encrypted files were found on OTP systems. The incident affected approximately 1,073,316 individuals nationwide, including 7 Delaware residents. Data potentially accessed included names, member IDs, and health assessment information. OTP engaged forensic specialists, notified law enforcement, and implemented additional safeguards. Notifications to affected individuals began July 27, 2022.

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Incident timeline

undetected · 1 days

discovery → filing · 13 weeks / 90 days

Apr 27, 2022

Begins

Apr 28, 2022

Discovered

Jul 27, 2022

Filed

vs. sector median

on median

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1,073,316 affectedView incident

Name: OneTouchPoint, Inc.
norm: onetouchpoint
Domain: onetouchpoint.com

Name: Matrix Medical Network
norm: matrix medical network
Industry: HealthcarellmTechnologyllm

Discovered: Apr 28, 2022
Breach occurred: Apr 27, 2022
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Jul 27, 2022
Affected individuals: 1,073,316state + nationwide
Data types: Identity (basic)Health (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Delaware Attorney General
Third party: via OneTouchPoint, Inc.
Initial access: valid_credentials

During the incident: Launched an investigation, with the assistance of third-party forensic specialists
Reported this incident to law enforcement
Working to implement additional safeguards for its system
Provided impacted individuals with guidance on how to better protect against identity theft and fraud
Changes made: Implementing additional safeguards for its system
Reviewing policies and procedures relating to data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(90 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2022/09/Exh-A-Description-of-Data-Event.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 27, 2022
Raw hash: 9860d076e1a1033a66f35fded48f9955fe8f085d339512c61717d5fe942309a7

Reporting entityOneTouchPoint, Inc.

Victim entityMatrix Medical Network

Incidentdiscovered Apr 28, 2022

Stated responseLaunched an investigation, with the assistance of third-party forensic specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceattorneygeneral.delaware.gov