Social EngineeringRetail & ConsumerHospitalityRetailPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDHealth (basic)Financial accountMediumContained

ROYAL CARIBBEAN CRUISES LTD

bd_3f31796a1c0ead62 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 22, 2018

Filed

Dec 5, 2018

To disclose

6 weeks

Affected

3state residents only

Linked

3 filings

Confidence

66%

Full breach record for ROYAL CARIBBEAN CRUISES LTD →2 incidents on file

Royal Caribbean Cruises Ltd. notified New Hampshire AG of a phishing attack on employee email accounts occurring between April 4 and September 13, 2018. Discovered Oct 22, 2018. Affected 3 NH residents with PII including SSN, medical info, and financial data. FBI notified. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 201 days

discovery → filing · 6 weeks / 44 days

Apr 4, 2018

Begins

Oct 22, 2018

Discovered

Dec 5, 2018

Filed

vs. sector median

1 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_90f8f54230cb993d2018-12-05Verified
Montana State AGbd_feb719284b4c6aff2018-12-06 · +1dVerified

Name: ROYAL CARIBBEAN CRUISES LTD
norm: royal caribbean cruises

Name: ROYAL CARIBBEAN CRUISES LTD
norm: royal caribbean cruises
Industry: Retail & ConsumerllmHospitalityllm

Discovered: Oct 22, 2018
Breach occurred: Apr 4, 2018 – Sep 13, 2018
Undetected for: 201 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 6, 2018
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDHealth (basic)Financial account
Data elements: Social Security numberDate of birthMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigation
Initial access: phishing_link

During the incident: Notified the Federal Bureau of Investigation
Providing additional training
Updating internal policies and procedures
Updating email access controls
Changes made: Offering complimentary 12-month subscription to Equifax Credit Watch Gold
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(44 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGDec 5 · first

New Hampshire State AGDec 5 · first · this page

Montana State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/royal-caribbean-20181205.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 5, 2018
Raw hash: fe965d158658684f2e7a4100953bd97f0122450f46408832d62becb8320c82e5

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityROYAL CARIBBEAN CRUISES LTD

Victim entityROYAL CARIBBEAN CRUISES LTD

Incidentdiscovered Oct 22, 2018

Stated responseNotified the Federal Bureau of Investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov