TENNESSEEAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)MediumResolved

BLUECROSS BLUESHIELD OF TENNESSEE, INC.

bd_3f0269588127535a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 5, 2017

Filed

Jul 21, 2017

To disclose

16 days

Affected

2,117

Confidence

67%

Full breach record for BLUECROSS BLUESHIELD OF TENNESSEE, INC. →11 incidents on file

BlueCross BlueShield of TN, Inc. reported to HHS on 2017-07-21 a Unauthorized Access/Disclosure affecting 2117 individuals. Breached information located on Paper/Films. The entity erroneously mailed a monthly report to employer health plan administrators that included the PHI of members enrolled in another group due to a software discrepancy.

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HIPAA clock✓ HHS report on time16 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

discovery → filing · 16 days

Jul 5, 2017

Discovered

Jul 21, 2017

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,117 affectedView incident

Name: BLUECROSS BLUESHIELD OF TENNESSEE, INC.
norm: bluecross blueshield of tennessee
Domain: bcbst.com
Industry: Insurance — Health

Name: BLUECROSS BLUESHIELD OF TENNESSEE, INC.
norm: bluecross blueshield of tennessee
Domain: bcbst.com
Industry: Healthcaresource default

Discovered: Jul 5, 2017
Materiality determined: —
Notification sent: —
Affected individuals: 2,117nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Health plan
Attack vector: Misconfiguration
MITRE ATT&CK: T1530 Data from Cloud Storage
Threat actor: Internal

During the incident: Updated and tested all of its systems
Manually reviewed every report prior to mailing until transitioning to an electronic-based reporting system in November 2017
Provided breach notification to HHS, affected individuals, and the media
Sent information to all employees explaining the incident and the steps it took to respond to the breach
Used the incident to re-educate the employees about their responsibilities under HIPAA
Changes made: Transitioned to an electronic-based reporting system in November 2017
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 days(16 days from discovery to filing)
Compliance flags: HHS report on timeHHS notified
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Jul 5, 2017
→ Notified: not extracted
— 60 days HHS report on time
HIPAA
Discovered: Jul 5, 2017
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Jul 5, 2017 → Notified: not extracted	—	60 days	HHS report on time
HIPAA	Discovered: Jul 5, 2017 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jul 21, 2017
Raw hash: f8f9370b63a9f9a79dab8ba7535d1b7dfaa0cf39d1243631ae23116a1ca32af8

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Reporting entityBLUECROSS BLUESHIELD OF TENNESSEE, INC.

Victim entityBLUECROSS BLUESHIELD OF TENNESSEE, INC.

Incidentdiscovered Jul 5, 2017

Stated responseUpdated and tested all of its systems

ComplianceHHS report on time

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing