Social EngineeringHealthcareProfessional ServicesHealthcarePhishingStolen CredentialsCustomer Data InvolvedMulti-Stage ChainPIIIdentity (basic)LowContained

Employee Benefit Management Services, LLC

bd_3e7810ac38549ce3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 17, 2023

Filed

Jul 2, 2024

To disclose

15 months

Affected

1state residents only

Confidence

65%

Full breach record for Employee Benefit Management Services, LLC →6 incidents on file

Benefit Management, LLC (BML), a provider of administrative services to healthcare entities, notified New Hampshire residents of a data incident. On or about April 17, 2023, BML detected suspicious activity in an email account, determined unauthorized access occurred between April 14-17, 2023. The incident involved phishing leading to credential compromise. BML engaged forensic specialists, notified law enforcement and regulators, and offered 12 months of credit monitoring.

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Incident timeline

undetected · 3 days

discovery → filing · 15 months / 442 days

Apr 14, 2023

Begins

Apr 17, 2023

Discovered

Apr 17, 2024

Scope determined

Jul 2, 2024

Filed

vs. sector median

+51 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Employee Benefit Management Services, LLC
norm: employee benefit management

Name: Employee Benefit Management Services, LLC
norm: employee benefit management
Industry: HealthcarellmProfessional Servicesllm

Discovered: Apr 17, 2023
Breach occurred: Apr 14, 2023 – Apr 17, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: Apr 17, 2024
Notification sent: Jul 2, 2024
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified state and industry regulators as required
Initial access: phishing_link

During the incident: Engaged computer forensic specialists to conduct an investigation into the BML email tenant
Undertook a comprehensive programmatic and manual review of all data contained within the impacted email account
Correlated the results of the data review with our files to identify the BML business partners associated with the information
Notified state and industry regulators as required
Notified law enforcement of this incident
Providing access to credit monitoring services for 12 months through IDX, a ZeroFox company
Changes made: Implementing additional safeguards and training to its employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 months(442 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/benefit-management-20240702.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 2, 2024
Raw hash: 56866c6cebb40e82ac7af0245eca07053143d4885de2a0226e5433df641abdff

Reporting entityEmployee Benefit Management Services, LLC

Victim entityEmployee Benefit Management Services, LLC

Incidentdiscovered Apr 17, 2023

Stated responseEngaged computer forensic specialists to conduct an investigation into the BML email tenant

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov