Social EngineeringPIIIdentity (basic)LowContained

ProAct USA, LLC

bd_3d7d05c00f0d8f2c · schema v1 · pii pii-v1

Severity

Low

Discovered

May 5, 2023

Filed

Oct 3, 2023

To disclose

22 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

ProAct USA, LLC notified the New Hampshire Attorney General on October 3, 2023, of a phishing incident affecting one employee's email account. Unauthorized access occurred between April 27 and May 5, 2023. One New Hampshire resident was impacted. ProAct engaged forensic investigators and provided credit monitoring.

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Incident timeline

undetected · 8 days

discovery → filing · 22 weeks / 151 days

Apr 27, 2023

Begins

May 5, 2023

Discovered

Oct 3, 2023

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_f61d77d1e3544eaa2023-10-03Verified

Name: Cipriani & Werner
norm: cipriani werner
Domain: c-wlaw.com

Name: ProAct USA, LLC
norm: proact usa
Domain: secure.proactrx.com

Discovered: May 5, 2023
Breach occurred: Apr 27, 2023 – May 5, 2023
Undetected for: 8 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 3, 2023
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: External
Regulator citations: Notified New Hampshire Office of the Attorney General Consumer Protection Bureau
Initial access: phishing_link

During the incident: Took steps to secure its systems
Engaged a third-party team of forensic investigators
Changes made: Provided complimentary credit monitoring services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(151 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGOct 3 · first

New Hampshire State AGOct 3 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/proact-usa-20231003.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 3, 2023
Raw hash: 04691573d9c01b8c5415f82499309535d2ee6bb0cb1f2b6ae4f87ffefc13d470

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCipriani & Werner

Victim entityProAct USA, LLC

Incidentdiscovered May 5, 2023

Stated responseTook steps to secure its systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov