Social EngineeringFinancial ServicesFinancePhishingCustomer Data InvolvedData ExfiltratedCredentialsPIILowContained

Merrimack Mortgage Company, LLC

bd_3c732906518c0b89 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Sep 2, 2016

To disclose

—

Affected

Not disclosed

Confidence

65%

Full breach record for Merrimack Mortgage Company, LLC →4 incidents on file

Merrimack Mortgage Company, LLC notified the NH Attorney General on September 2, 2016, of a phishing incident on August 3, 2016. Three employee email accounts were compromised via a spearphishing link, leading to credential theft. The company suspended accounts, reset passwords, enforced 2-Step Verification, and notified consumers. Credit watch protection was offered to affected borrowers. The exact scope of data accessed is unclear.

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Incident timeline

Aug 3, 2016

Begins

Sep 2, 2016

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Merrimack Mortgage Company, LLC
norm: merrimack mortgage

Name: Merrimack Mortgage Company, LLC
norm: merrimack mortgage
Industry: Financial Servicesllm

Discovered: —
Breach occurred: Aug 3, 2016
Materiality determined: —
Notification sent: Sep 2, 2016
Affected individuals: Not disclosed
Data types: CredentialsPII
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified NH Department Of Justice Attorney General Joseph Foster
Initial access: phishing_link

During the incident: Accounts affected were immediately suspended and reviewed for suspicious activity
Recipients of any suspicious emails sent from the one account were contacted with a message warning them of the malicious intent of the message and to delete it immediately
All passwords for all employee email accounts were reset
Enforced 2-Step Verification for all employees
Offering the affected consumers credit watch protection service for one year paid by Merrimack Mortgage
Changes made: Incorporating a thorough review of best practices in regards to electronic security
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/merrimack-mortgage-20160902.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 2, 2016
Raw hash: 1944ef56fee0a69d25bd159abb86336687e366874b15ba430313b8a1616b5b65

Reporting entityMerrimack Mortgage Company, LLC

Victim entityMerrimack Mortgage Company, LLC

IncidentPhishing

Stated responseAccounts affected were immediately suspended and reviewed for suspicious activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov