HackingTechnologyInformationStolen CredentialsCapture Stored DataData ExfiltratedEmployee Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Sangoma US Inc.

bd_3b78f29c33b5f82e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 24, 2024

Filed

May 27, 2025

To disclose

31 weeks

Affected

4state residents only

Confidence

66%

Full breach record for Sangoma US Inc. →

Sangoma reported a cybersecurity incident affecting its NetFortris division. Unauthorized access occurred Oct 23-24, 2024, leading to data exfiltration. Discovered Oct 24, 2024. Notification sent May 21, 2025, to 4 NH residents. Data included PII, SSNs, and financial info. Response included FBI cooperation and credit monitoring.

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Incident timeline

undetected · 1 days

discovery → filing · 31 weeks / 215 days

Oct 23, 2024

Begins

Oct 24, 2024

Discovered

May 27, 2025

Filed

vs. sector median

+12 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4 affectedView incident

Name: Sangoma US Inc.
norm: sangoma us

Name: Sangoma US Inc.
norm: sangoma us
Industry: Technologyllm

Discovered: Oct 24, 2024
Breach occurred: Oct 23, 2024 – Oct 24, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: May 21, 2025
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney GeneralCooperating with the FBI
Initial access: valid_credentials

During the incident: Took steps to secure its environment
Launched an investigation
Engaged external cybersecurity counsel and experts to assist
Engaged with federal law enforcement
Cooperating with the FBI
Offering complimentary credit monitoring and fraud protection services
Changes made: Implemented additional measures to enhance the security of its systems and data
Continues to evaluate additional measures to enhance the security of its systems and data
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 31 weeks(215 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sangoma-20250527.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 27, 2025
Raw hash: 7a9ac1fe07fe702f60ae2231ff32c72da99ab0df10e604621290c93fa1766b13

Reporting entitySangoma US Inc.

Victim entitySangoma US Inc.

Incidentdiscovered Oct 24, 2024

Stated responseTook steps to secure its environment

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov