HackingHealthcareHealthcareCustomer Data InvolvedBusiness Associate (HIPAA)PHIIdentity (basic)Government IDHealth (basic)MediumActive

TrueRCM

bd_3af0e30b1c38ee73 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 24, 2025

Filed

Mar 19, 2026

To disclose

16 weeks

Affected

21state residents only

Confidence

65%

Full breach record for TrueRCM →

TrueRCM, a medical billing services provider for Comprehensive Rehab Consultants LLC, detected a network security incident on November 24, 2025. An unauthorized third party accessed the network on November 21, 2025, acquiring personal information including names, addresses, dates of birth, Social Security numbers, driver's license numbers, and health information (diagnosis, care providers, treatment facilities). The investigation is ongoing. TrueRCM engaged forensic specialists, rebuilt systems, notified the FBI, and is offering 24 months of credit monitoring and fraud assistance to affected individuals.

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Massachusetts clock✗ MA AG >90d16 weeks discovery → filing

Incident timeline

undetected · 3 days

discovery → filing · 16 weeks / 115 days

Nov 21, 2025

Begins

Nov 24, 2025

Discovered

Mar 19, 2026

Filed

vs. sector median

+5 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed21 affectedView incident

Name: TrueRCM
norm: truercm

Name: TrueRCM
norm: truercm
Domain: truercm.com
Industry: Healthcarellm

Discovered: Nov 24, 2025
Breach occurred: Nov 21, 2025
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 13, 2026
Affected individuals: 21state-resident count only
Data types: PHIIdentity (basic)Government IDHealth (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified the FBI

During the incident: Engaged third-party forensic specialists to assist with securing the network environment and investigating the extent of any unauthorized activity
Wiped and rebuilt affected systems
Notified the FBI at the earliest opportunity
Changes made: Taken steps to bolster our network security
Reviewing and altering our policies, procedures, and network security software relating to the security of our systems and servers, as well as how we store and manage data
Providing access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge for twenty-four (24) months
Providing proactive fraud assistance
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(115 days from discovery to filing)
Compliance flags: MA AG >90d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-424-truercm-a-rapid-care-transcription-inc-company/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 19, 2026
Raw hash: c6220838643d43e35ed18ce2de9f2aeb0fef5a1b431183aa6728b73dd6d1426b

Reporting entityTrueRCM

Victim entityTrueRCM

Incidentdiscovered Nov 24, 2025

Stated responseEngaged third-party forensic specialists to assist with securing the network environment and investigating the extent of any unauthorized activity

ComplianceMA AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov