HackingFinancial ServicesHealthcareFinanceStolen CredentialsData MishandlingSupply Chain (3P Vendor)Customer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountPHIPIICriticalContained

HEALTHEQUITY, INC.

bd_3ad316c6fe8b921c · schema v1 · pii pii-v1

Severity

Critical

Discovered

Mar 25, 2024

Filed

Jul 26, 2024

To disclose

18 weeks

Affected · nationwide

4,300,00013,480 in this filing

Linked

29 filings

Confidence

66%

Full breach record for HEALTHEQUITY, INC. →9 incidents on file

HealthEquity, Inc. reported a third-party vendor account compromise on March 9, 2024, discovered March 25, 2024. Unauthorized access exposed PHI, PII (SSN, names, addresses), and payment card info for 4.3M individuals. HealthEquity engaged forensic experts, disabled compromised vendor accounts, blocked IPs, and reset vendor passwords. Notifications sent August 9, 2024, offering 2 years of credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Mar 25, 2024 → Filed with AG Jul 26, 2024123d ✗ ME AG >90d18 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 16 days

discovery → filing · 18 weeks / 123 days

Mar 9, 2024

Begins

Mar 25, 2024

Discovered

Jul 26, 2024

Filed

vs. sector median

+9 wks slower

This filing is one of 29 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_28461d0ca18db56c2025-05-09 · +287dVerified
California State AGbd_7e9b16c89d34dab02025-05-13 · +291dVerified
New Hampshire State AGbd_9a2a12c83e6cb7aa2025-05-13 · +291dVerified
New Hampshire State AGbd_21d2076c91f8736a2025-05-15 · +293dVerified

Show 6 more filings ↓up to 301d gap

California State AGbd_494d1212995525832025-05-15 · +293dVerified
New Hampshire State AGbd_2266c3f182119ec42025-05-16 · +294dVerified
California State AGbd_6de5fe3402737e2c2025-05-16 · +294dVerified
Massachusetts State AGbd_6379ee1c193eb9472025-05-19 · +297dVerified
New Hampshire State AGbd_7db48af763cdb9302025-05-19 · +297dVerified
Massachusetts State AGbd_ae96121ac373c5d22025-05-23 · +301dVerified

Showing first 10 of 28 linked disclosures.

Name: Lowenstein Sandler LLP
norm: lowenstein sandler
Domain: healthequity.com

Name: HEALTHEQUITY, INC.
norm: healthequity
Domain: healthequity.com
Industry: Financial ServicesllmHealthcarellm

Discovered: Mar 25, 2024
Breach occurred: Mar 9, 2024
Undetected for: 16 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 9, 2024
Affected individuals: 4,300,000state + nationwide
Data types: Identity (basic)Government IDFinancial accountPHIPII
Data elements: Social Security number
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1195 Supply Chain Compromise
Threat actor: ExternalFinancial
Initial access: supply_chain

During the incident: Launched an investigation
Engaged third-party experts
Disabled all potentially compromised vendor accounts
Terminated all active sessions
Blocked all IP addresses associated with threat actor activity
Implemented a global password reset for the impacted vendor
Enhanced our security and monitoring efforts, internal controls, and security posture
Changes made: Enhanced our security and monitoring efforts
Enhanced internal controls
Enhanced security posture
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(123 days from discovery to filing)
Compliance flags: ME AG >90d · 123dLeak >180dME resident >60d · 137dME CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Mar 25, 2024
→ Filed with AG: Jul 26, 2024
123d 90 days ME AG >90d
Maine
Discovered: Mar 25, 2024
→ Notified: Aug 9, 2024
137d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Mar 25, 2024 → Filed with AG: Jul 26, 2024	123d	90 days	ME AG >90d
Maine	Discovered: Mar 25, 2024 → Notified: Aug 9, 2024	137d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

Maine State AGJul 26 · first · this page

New Hampshire State AG+287d

California State AG+291d

New Hampshire State AG+291d

New Hampshire State AG+293d

California State AG+293d

New Hampshire State AG+294d

California State AG+294d

Massachusetts State AG+297d

New Hampshire State AG+297d

Massachusetts State AG+301d

Pattern: first filing Jul 26 (ME), last May 23 (MA) — a 301-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 28 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/2ec3e314-5731-49d0-a937-6dc22c6b24f3.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 26, 2024
Raw hash: ed7b25679a9e6ec5794bf4f2856d1f2750717265cbdf8fe79f4023add9bf2431

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLowenstein Sandler LLP

Victim entityHEALTHEQUITY, INC.

Incidentdiscovered Mar 25, 2024

Stated responseLaunched an investigation

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov