HackingFinancial ServicesFinanceCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Family Mortgage Phoenix

bd_3acfe2e7cf004762 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 28, 2022

Filed

Feb 2, 2023

To disclose

5 weeks

Affected

1state residents only

Linked

2 filings

Confidence

65%

Full breach record for Family Mortgage Phoenix →

Family Mortgage Phoenix (dba Motto Mortgage Commit) notified the NH AG of a security incident where an unauthorized actor accessed its environment between Dec 18-28, 2022. Suspicious activity was detected on Dec 28, 2022. One NH resident's PII (name, SSN, DOB, driver's license, financial account info) was compromised. Notices were mailed Feb 2, 2023, offering 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 10 days

discovery → filing · 5 weeks / 36 days

Dec 18, 2022

Begins

Dec 28, 2022

Discovered

Jan 6, 2023

Scope determined

Feb 2, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Montana State AGbd_c05e9a6513cfb7432023-02-02Verified

Name: Family Mortgage Phoenix
norm: family mortgage phoenix

Name: Family Mortgage Phoenix
norm: family mortgage phoenix
Also named: Family Mortgage Phoenixdba oflegal entity
Motto Mortgage Commitdba oftrade name
Industry: Financial Servicesllm

Discovered: Dec 28, 2022
Breach occurred: Dec 18, 2022 – Dec 28, 2022
Undetected for: 10 daysoccurrence → discovery
Materiality determined: Jan 6, 2023
Notification sent: Feb 2, 2023
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Office of the Attorney General Consumer Protection Bureau

During the incident: Engaged third-party specialists to assist with determining the nature and scope of the incident
Began a thorough review of the contents of a certain database
Providing notice of this incident to potentially impacted individuals
Offering complimentary credit monitoring and identity protection services offered through Experian for 12 months
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(36 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGFeb 2 · first

New Hampshire State AGFeb 2 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/family-mortgage-phoenix-dba-motto-mortgage-commit-20230202.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 2, 2023
Raw hash: 80645a24c19d2c86b9897189bab3bc601e5ad4e60460dc2d4780ecf5d96434c3

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityFamily Mortgage Phoenix

Victim entityFamily Mortgage Phoenix

Incidentdiscovered Dec 28, 2022

Stated responseEngaged third-party specialists to assist with determining the nature and scope of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov