HackingProfessional ServicesCustomer Data InvolvedData ExfiltratedDelayed DiscoveryPIIIdentity (basic)Government IDHighContained

TERMINIX GLOBAL HOLDINGS, INC.

bd_3aab291eabee7922 · schema v1 · pii pii-v1

Severity

High

Discovered

Sep 26, 2020

Filed

Oct 11, 2020

To disclose

15 days

Affected · nationwide

14,70821 in this filing

Linked

4 filings

Confidence

65%

Full breach record for TERMINIX GLOBAL HOLDINGS, INC. →3 incidents on file

Terminix Global Holdings reported an external system breach that occurred from September 10 to September 22, 2020. The company discovered the breach on September 16, 2020, and confirmed that personal information was compromised on September 26, 2020. The incident affected 21 Maine residents, exposing their names and Social Security numbers. Terminix began notifying affected individuals on October 9, 2020, and offered two years of identity theft protection services through ID Experts.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Sep 26, 2020 → Filed with AG Oct 11, 202015d ✓ ME AG ≤30d15 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 16 days

discovery → filing · 15 days

Sep 10, 2020

Begins

Sep 26, 2020

Discovered

Oct 11, 2020

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_63678ffc75ec207d2020-10-09 · +2dVerified
Indiana State AGbd_da7fd964efebe1142020-10-09 · +2dVerified
New Hampshire State AGbd_07b98707c56023de2020-10-19 · +8dVerified

Name: TERMINIX GLOBAL HOLDINGS, INC.
norm: terminix global
Domain: servicemasterclr.com

Name: TERMINIX GLOBAL HOLDINGS, INC.
norm: terminix global
Domain: servicemasterclr.com

Discovered: Sep 26, 2020
Breach occurred: Sep 10, 2020 – Sep 22, 2020
Undetected for: 16 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 9, 2020
Affected individuals: 14,708state + nationwide
Data types: PIIIdentity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
Threat actor: External

During the incident: Notified consumers electronically on October 9, 2020
Offered 2 years of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed ID theft recovery services through ID Experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 days(15 days from discovery to filing)
Compliance flags: ME AG ≤30d · 15d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Sep 26, 2020
→ Filed with AG: Oct 11, 2020
15d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Sep 26, 2020 → Filed with AG: Oct 11, 2020	15d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

California State AGOct 9 · first

Indiana State AGOct 9 · first

Maine State AG+2d · this page

New Hampshire State AG+10d

Pattern: first filing Oct 9 (CA), last Oct 19 (NH) — a 10-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/df00f327-1a0e-4d2d-b7b8-c18a2c3c696b.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 11, 2020
Raw hash: 29c5c0a990f8889f554009918660f4b53cd736cecad34aa580dd896ec30efdfd

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityTERMINIX GLOBAL HOLDINGS, INC.

Victim entityTERMINIX GLOBAL HOLDINGS, INC.

Incidentdiscovered Sep 26, 2020

Stated responseNotified consumers electronically on October 9, 2020

ComplianceME AG ≤30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov