HackingHospitalityHospitalityData ExfiltratedCustomer Data InvolvedGovernment IDFinancial accountPIIMediumContained

Island Hotel Company Limited

bd_392e6d3a08a4e9c3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 18, 2020

Filed

Mar 11, 2021

To disclose

21 weeks

Affected

83state residents only

Linked

6 filings

Confidence

66%

Full breach record for Island Hotel Company Limited →3 incidents on file

Island Hotel Company Limited (dba Atlantis Paradise Island) notified the NH AG of a data security incident affecting 83 NH residents. Unauthorized access to a US-based corporate server occurred between Oct 17-19, 2020, discovered Oct 18, 2020. Data included SSNs, credit/debit card numbers, financial accounts, passport numbers, and health insurance IDs. Notification mailed March 8, 2021. Remediation included MFA, employee training, and enhanced monitoring. Affected individuals offered 12 months of identity monitoring via Kroll.

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Incident timeline

undetected · 1 days

discovery → filing · 21 weeks / 144 days

Oct 17, 2020

Begins

Oct 18, 2020

Discovered

Mar 11, 2021

Filed

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_b9b213723ca1ee022021-03-09 · +2dVerified
California State AGbd_bfbd49781fafcf582021-03-09 · +2dVerified
Maine State AGbd_d92188ea70d8b96e2021-03-09 · +2dVerified
Indiana State AGbd_08d4291cdeccca272021-03-08 · +3dVerified

Show 1 more filing ↓up to 3d gap

Montana State AGbd_c8d66601d51413862021-03-08 · +3dCandidate

Name: Morris, Manning & Martin, LLP
norm: morris manning martin
Domain: mmmlaw.com

Name: Island Hotel Company Limited
norm: island hotel
Also named: Island Hotel Company Limiteddba oflegal entity
Atlantis Paradise Islanddba oftrade name
Industry: Hospitalityllm

Discovered: Oct 18, 2020
Breach occurred: Oct 17, 2020 – Oct 19, 2020
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Mar 8, 2021
Affected individuals: 83state-resident count only
Data types: Government IDFinancial accountPII
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified the New Hampshire Attorney General Consumer Protection Bureau
Initial access: exploit_public_facing

During the incident: Engaged a leading cybersecurity forensic investigation firm
Performed a full audit of the compromised company information
Mailed the notification letter to the affected residents
Established a dedicated call center service
Offered complimentary access to 12 months of identity theft protection services through Kroll Essential Monitoring Services
Changes made: Enhanced administrative and technical safeguards
Expanded the use of multi-factor authentication
Implemented more frequent and rigorous training of employees on avoiding phishing attempts
Added additional filtering of malicious links and impersonation protection policies
Enhanced network monitoring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(144 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGMar 8 · first

Montana State AGMar 8 · first

Massachusetts State AG+1d

California State AG+1d

Maine State AG+1d

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/island-hotel-company-20210311.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 11, 2021
Raw hash: d279a9e440d0c82d9026833f7a0a738a93d830f861e4a4c4cd5ba95bbd4ca47a

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityMorris, Manning & Martin, LLP

Victim entityIsland Hotel Company Limited

Incidentdiscovered Oct 18, 2020

Stated responseEngaged a leading cybersecurity forensic investigation firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov