MalwareGovernment IDIdentity (basic)MediumActive

Arrow Truck Sales, Inc.

bd_373843c681685936 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 17, 2020

Filed

Jan 11, 2021

To disclose

25 days

Affected

3state residents only

Linked

6 filings

Confidence

66%

Full breach record for Arrow Truck Sales, Inc. →4 incidents on file

Arrow Truck Sales, Inc. notified the New Hampshire Attorney General on January 7, 2021, of a ransomware incident occurring on or about November 16, 2020. The attacker gained access using valid credentials, encrypted data, and exfiltrated customer names and Social Security numbers. Three New Hampshire residents were affected. Arrow engaged outside experts, notified law enforcement, and is offering 24 months of credit monitoring. The investigation was ongoing at the time of filing.

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Incident timeline

undetected · 31 days

discovery → filing · 25 days

Nov 16, 2020

Begins

Dec 17, 2020

Discovered

Jan 11, 2021

Filed

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Maine State AGbd_585682e4c3c1c2c82021-01-11Verified
Montana State AGbd_0b21a15a92a0fab42021-01-08 · +3dCandidate
Indiana State AGbd_2062fd4c4f77c3212021-01-08 · +3dVerified
Illinois State AGbd_46e4f92a41895baa2021-01-01 · +10dVerified

Show 1 more filing ↓up to 46d gap

California State AGbd_9fa6ee17d658e1642021-02-26 · +46dVerified

Name: Arrow Truck Sales, Inc.
norm: arrow truck sales

Name: Arrow Truck Sales, Inc.
norm: arrow truck sales

Discovered: Dec 17, 2020
Breach occurred: Nov 16, 2020
Undetected for: 31 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 8, 2021
Affected individuals: 3state-resident count only
Data types: Government IDIdentity (basic)
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: reported the incident to law enforcement
Initial access: valid_credentials

During the incident: Began a thorough investigation with the support of outside cybersecurity experts
Reported the incident to law enforcement
Working with outside experts to determine whether personal information was involved
Established a call center to respond to individuals’ questions
Offering to provide individuals 24 months of complimentary identity theft and credit monitoring services through Kroll
Changes made: Replaced all affected computers with either new laptops or new hard drives
Deployed additional gatekeeping, monitoring, and screening tools across our IT environment
Organized enhanced e-learnings on cybersecurity for Arrow employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Illinois State AGJan 1 · first

Montana State AG+7d

Indiana State AG+7d

Maine State AG+10d

New Hampshire State AG+10d · this page

California State AG+56d

Pattern: first filing Jan 1 (IL), last Feb 26 (CA) — a 56-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/arrow-truck-sales-20210111.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 11, 2021
Raw hash: d530782459dff20e7d0280f2e36c3661641378e348b7f301eca07dded7fa1ab2

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityArrow Truck Sales, Inc.

Victim entityArrow Truck Sales, Inc.

Incidentdiscovered Dec 17, 2020

Stated responseBegan a thorough investigation with the support of outside cybersecurity experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov