AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedGovernment IDIdentity (basic)MediumResolved

TOWER Federal Credit Union

bd_35e377a96ef976d6 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 18, 2026

Filed

Mar 24, 2026

To disclose

5 weeks

Affected

1state residents only

Confidence

67%

Full breach record for TOWER Federal Credit Union →2 incidents on file

Tower Federal Credit Union experienced an inadvertent employee transmission error where personal information (SSN, DOB, phone, address) of one member was sent to another member. The incident was discovered on February 18, 2026. The recipient was instructed to delete the data. The victim was offered 24 months of credit monitoring. Processes for sending hardship applications were revised.

J jump to incidentP pin to compareR raw source

Massachusetts clock⏱ MA AG >30d5 weeks discovery → filing

Incident timeline

discovery → filing · 5 weeks / 34 days

Feb 18, 2026

Discovered

Mar 24, 2026

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: TOWER Federal Credit Union
norm: tower federal credit union

Name: TOWER Federal Credit Union
norm: tower federal credit union
Industry: Financial Servicesllm

Discovered: Feb 18, 2026
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: Government IDIdentity (basic)
Attack vector: Unknown
Threat actor: Internal

During the incident: Conducted an immediate investigation
Had discussions with the member that incorrectly received your information
Provided instructions to that member to delete such information
Subscribed on your behalf to a credit monitoring service (for the next 24 months)
Changes made: Reviewed and changed the process concerning how employees locate and send hardship applications to members
Made additional process and training changes to restrict access of hardship application files that Tower FCU sends and receives
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: MA AG >30d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-450-tower-federal-credit-union/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 24, 2026
Raw hash: 57ea34b26dc65a47300b9288d04ba11604e2b90f448b77f01e347b88ddc83a85

Reporting entityTOWER Federal Credit Union

Victim entityTOWER Federal Credit Union

Incidentdiscovered Feb 18, 2026

Stated responseConducted an immediate investigation

ComplianceMA AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov