HackingTransportation & LogisticsTransportationStolen CredentialsCustomer Data InvolvedCredentialsIdentity (basic)LowResolved

Amtrak

bd_34e71fc916b78fe9 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 16, 2020

Filed

May 29, 2020

To disclose

6 weeks

Affected

22state residents only

Linked

4 filings

Confidence

65%

Full breach record for Amtrak →4 incidents on file

Amtrak notified Montana AG of a data breach discovered on April 16, 2020, where unauthorized third parties accessed Amtrak Guest Rewards accounts using compromised credentials. No financial or SSN data was compromised. Amtrak reset passwords, engaged forensic experts, and offered one year of Experian IdentityWorks to affected individuals.

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Incident timeline

discovery → filing · 6 weeks / 43 days

Apr 16, 2020

Discovered

May 29, 2020

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_b1a7c089ccb1fd5d2020-05-29Verified
Massachusetts State AGbd_1c6e0f35adb6d7e22020-05-28 · +1dVerified
California State AGbd_aa83163522dec1532020-05-28 · +1dVerified

Name: Amtrak
norm: amtrak
Domain: amtrak.com

Name: Amtrak
norm: amtrak
Domain: amtrak.com
Industry: Transportation & Logisticsllm

Discovered: Apr 16, 2020
Materiality determined: —
Notification sent: May 29, 2020
Affected individuals: 22state-resident count only
Data types: CredentialsIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: cooperating with federal law enforcement
Initial access: valid_credentials

During the incident: Terminated the unauthorized access within a few hours
Reset the passwords for potentially affected accounts
Engaged outside cybersecurity experts to confirm that the incident was contained
Implemented additional safeguards to protect customers
Offering a complimentary one-year membership of Experian’s IdentityWorks
Changes made: Implemented additional safeguards to protect customers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(43 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Massachusetts State AGMay 28 · first

California State AGMay 28 · first

Indiana State AG+1d

Montana State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-94.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 29, 2020
Raw hash: 0b31d0f3d195feed6b8abc66c0227ef0eb413ddbcbbf9032b7c7b86a7d92778f

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityAmtrak

Victim entityAmtrak

Incidentdiscovered Apr 16, 2020

Stated responseTerminated the unauthorized access within a few hours

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov