Social EngineeringHealthcareHealthcarePhishingStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedPIIIdentity (basic)Health (basic)LowContained

EyeMed Vision Benefits

bd_34d1a19c2cb74c79 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 1, 2020

Filed

Dec 11, 2020

To disclose

23 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

65%

Full breach record for EyeMed Vision Benefits →7 incidents on file

EyeMed discovered on July 1, 2020, that an unauthorized individual accessed an email mailbox starting June 24, 2020, and sent phishing emails. The mailbox contained personal information of vision benefits recipients. EyeMed secured the mailbox, engaged a cybersecurity firm, changed passwords, and offered two years of identity monitoring via Kroll.

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Incident timeline

undetected · 7 days

discovery → filing · 23 weeks / 163 days

Jun 24, 2020

Begins

Jul 1, 2020

Discovered

Dec 11, 2020

Filed

vs. sector median

+12 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Delaware State AGbd_dd7329e4945257ee2020-12-11Verified
New Hampshire State AGbd_a4c254565b7d4e752020-12-01 · +10dVerified
Maine State AGbd_cf86ae44e1360d1c2020-11-30 · +11dVerified
South Carolina State AGbd_03f6bce6b4d9bc452021-01-27 · +47dCandidate

Name: EyeMed
norm: eyemed
Domain: aetna.com

Name: EyeMed Vision Benefits
norm: eyemed vision benefits
Domain: eyemed.com
Industry: Healthcarellm

Discovered: Jul 1, 2020
Breach occurred: Jun 24, 2020 – Jul 1, 2020
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PIIIdentity (basic)Health (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566 PhishingT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Initial access: phishing_link

During the incident: Blocked the unauthorized individual’s access to the mailbox and secured the mailbox
Launched an investigation into the incident
Engaged a cybersecurity firm to assist in its efforts
Made changes to how authorized individuals access the EyeMed network
Required immediate complex password changes to all our employee accounts
Reinforcing and providing additional mandatory security awareness training
Secured the services of Kroll to provide identity monitoring at no cost to you for two years
Changes made: Made changes to how authorized individuals access the EyeMed network
Required immediate complex password changes to all our employee accounts
Reinforcing and providing additional mandatory security awareness training
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 weeks(163 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Maine State AGNov 30 · first

New Hampshire State AG+1d

Delaware State AG+11d

California State AG+11d · this page

South Carolina State AG+58d

Pattern: first filing Nov 30 (ME), last Jan 27 (SC) — a 58-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-197044
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 11, 2020
Raw hash: 46c671a2d7e9726ab72d1874dc69eb6066cc00d3f0d8d4a0691973f21573acaf

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityEyeMed

Victim entityEyeMed Vision Benefits

Incidentdiscovered Jul 1, 2020

Stated responseBlocked the unauthorized individual’s access to the mailbox and secured the mailbox

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov