HackingFinancial ServicesFinanceSupply Chain (3P Vendor)Customer Data InvolvedPIIIdentity (basic)LowContained

TIAA and TIAA Life

bd_3485dfb65fa9df40 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 2, 2023

Filed

Sep 6, 2024

To disclose

44 weeks

Affected

Not disclosed

Confidence

64%

Full breach record for TIAA and TIAA Life →9 incidents on file

TIAA notified customers of a cybersecurity incident at its administrative support provider, Infosys McCamish Systems (IMS). Between Oct 29 and Nov 2, 2023, an unauthorized party accessed IMS systems. IMS detected the incident on Nov 2, 2023, and contained it by December 2023. Personal information was potentially accessed. TIAA is offering 2 years of complimentary identity monitoring via Kroll.

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California clockDiscovered Nov 2, 2023 → Notified Sep 1, 2024304d ✗ CA 60-day late44 weeks discovery → filing

Incident timeline

undetected · 4 days

discovery → filing · 44 weeks / 309 days

Oct 29, 2023

Begins

Nov 2, 2023

Discovered

Sep 6, 2024

Filed

vs. sector median

+36 wks slower

Part of INFOSYS MCCAMISH SYSTEMS, LLC supply-chain incident (2024) — a supply-chain cascade affecting multiple organizations.View cascade →

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: TIAA and TIAA Life
norm: tiaa and tiaa life

Name: TIAA and TIAA Life
norm: tiaa and tiaa life
Industry: Financial Servicesllm

Discovered: Nov 2, 2023
Breach occurred: Oct 29, 2023 – Nov 2, 2023
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 1, 2024
Affected individuals: Not disclosed
Data types: PIIIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Third party: via Infosys McCamish Systems, LLC

During the incident: Retained a third-party cybersecurity expert to investigate and assist with containment
Implemented additional security controls
Restored full services in December
Retained another third-party e-discovery firm to investigate what data was subject to unauthorized impact and acquisition
Secured Kroll’s services to provide identity monitoring services at no cost for 2 years
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 44 weeks(309 days from discovery to filing)
Compliance flags: CA 60-day late · 304d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Nov 2, 2023
→ Notified: Sep 1, 2024
304d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Nov 2, 2023 → Notified: Sep 1, 2024	304d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-591328
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 6, 2024
Raw hash: ca5da4d3a048bb1ba6a8f3a03236352475810901653a271d333e6e9e32eceed4

Reporting entityTIAA and TIAA Life

Victim entityTIAA and TIAA Life

Incidentdiscovered Nov 2, 2023

Stated responseRetained a third-party cybersecurity expert to investigate and assist with containment

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov