Social EngineeringTechnologyInformationPhishingStolen CredentialsCustomer Data InvolvedTargetedGovernment IDIdentity (basic)Financial accountMediumActive

EXTREME REACH, INC.

bd_341c713b395dcd14 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 8, 2017

Filed

Apr 28, 2017

To disclose

11 weeks

Affected

4state residents only

Linked

3 filings

Confidence

67%

Full breach record for EXTREME REACH, INC. →

Extreme Reach, Inc. notified the NH AG of a phishing incident targeting employees, compromising email credentials. Unauthorized access to email accounts occurred briefly. Data potentially accessible included SSN, driver's license, financial account, credit card, and passport numbers. 4 NH residents affected. Investigation ongoing.

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Incident timeline

discovery → filing · 11 weeks / 79 days

Feb 8, 2017

Discovered

Apr 28, 2017

Filed

vs. sector median

7 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_15a1290c4bf264a02017-04-28Verified
California State AGbd_8e0fe881963893cb2017-04-28Candidate

Name: EXTREME REACH, INC.
norm: extreme reach

Name: EXTREME REACH, INC.
norm: extreme reach
Industry: Technologyllm

Discovered: Feb 8, 2017
Materiality determined: —
Notification sent: Apr 28, 2017
Affected individuals: 4state-resident count only
Data types: Government IDIdentity (basic)Financial account
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney Generalprovided notice of this incident to certain other state regulators where required
Initial access: phishing_link

During the incident: Launched an investigation, with the assistance of third-party forensic investigators
Offering those individuals impacted by this incident with access to 1 free year of credit monitoring and identity restoration services with Experian
Providing these individuals with helpful information on how to protect against identity theft and fraud
Taking steps to mitigate the risk that an event like this happens again
Providing notice of this incident to certain other state regulators where required
Changes made: Reviewing our policies and procedures
Implemented additional safeguards and employee training to reduce the likelihood that an incident like this will happen in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(79 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGApr 28 · first

California State AGApr 28 · first

New Hampshire State AGApr 28 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/extreme-reach-20170428.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 28, 2017
Raw hash: afdb91918c29deda3233585203d4bf7026f3cf55b632df4c1322543794e3491c

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityEXTREME REACH, INC.

Victim entityEXTREME REACH, INC.

Incidentdiscovered Feb 8, 2017

Stated responseLaunched an investigation, with the assistance of third-party forensic investigators

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov