HackingTechnologyGovernmentInformationStolen CredentialsTargetedCustomer Data InvolvedIdentity (basic)CredentialsMediumActive

SECURUS TECHNOLOGIES, INC.

bd_33f8497b3c79ae4a · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 16, 2018

Filed

Jun 8, 2018

To disclose

23 days

Affected · nationwide

1,70015 in this filing

Linked

3 filings

Confidence

66%

Full breach record for SECURUS TECHNOLOGIES, INC. →3 incidents on file

Securus Technologies, Inc. notified the NH AG of a data security incident occurring around May 15, 2018, discovered May 16, 2018. Unauthorized access to administrative user-account information for the 'Facility Portal' was suspected. Approximately 1,700 individuals (including 15 NH residents) were notified. No financial or PII (SSN, DOB) was accessed. The portal was taken offline pending investigation.

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Incident timeline

undetected · 1 days

discovery → filing · 23 days

May 15, 2018

Begins

May 16, 2018

Discovered

Jun 8, 2018

Filed

vs. sector median

15 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_31690d4652a68a6b2018-06-08Candidate
Massachusetts State AGbd_5332340ebe57edd92018-06-12 · +4dVerified

Name: SECURUS TECHNOLOGIES, INC.
norm: securus technologies
Domain: securustechnologies.com

Name: SECURUS TECHNOLOGIES, INC.
norm: securus technologies
Domain: securustechnologies.com
Industry: TechnologyllmGovernmentllm

Discovered: May 16, 2018
Breach occurred: May 15, 2018
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Jun 4, 2018
Affected individuals: 1,700state + nationwide
Data types: Identity (basic)Credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Mobilized extensive internal and external resources (including a third-party forensic security firm) to investigate
Taking Facility Portal offline
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 days(23 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGJun 8 · first

New Hampshire State AGJun 8 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/securus-technologies-20180608.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 8, 2018
Raw hash: 44e2ee0745483b8bc3ea7fbb0f23ba287c861a46f3aef5380bf5162957297035

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entitySECURUS TECHNOLOGIES, INC.

Victim entitySECURUS TECHNOLOGIES, INC.

Incidentdiscovered May 16, 2018

Stated responseMobilized extensive internal and external resources (including a third-party forensic security firm) to investigate

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov