HackingTechnologyInformationStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHighContained

TaskRabbit, Inc.

bd_3362df920fc5f791 · schema v1 · pii pii-v1

Severity

High

Discovered

Apr 12, 2018

Filed

May 14, 2018

To disclose

5 weeks

Affected

11,199state residents only

Linked

9 filings

Confidence

66%

Full breach record for TaskRabbit, Inc. →

TaskRabbit, Inc. notified the New Hampshire Attorney General of a cybersecurity incident discovered on April 12, 2018, where an unauthorized party gained access to systems. Approximately 11,199 NH residents were affected. Compromised data included names, usernames, passwords, DOB, SSNs, bank account numbers, and truncated payment card info. TaskRabbit engaged forensic investigators, notified law enforcement, reset passwords, and offered credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 5 weeks / 32 days

Apr 12, 2018

Discovered

May 14, 2018

Filed

vs. sector median

6 wks faster

This filing is one of 9 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

California State AGbd_2bacd9f8cd21af182018-05-14Verified
Delaware State AGbd_43620444acac76152018-05-14Verified
Oregon State AGbd_f7f9d351d3e380422018-05-16 · +2dVerified
Massachusetts State AGbd_5059aa7345f48be52018-05-17 · +3dVerified

Show 4 more filings ↓up to 5d gap

Hawaii State AGbd_82ea7962b86637822018-05-18 · +4dVerified
South Carolina State AGbd_eb27196153c239ef2018-05-18 · +4dVerified
Washington State AGbd_1481d340ac00ffaf2018-05-09 · +5dCandidate
Montana State AGbd_35cb01ef23965c772018-05-09 · +5dVerified

Name: TaskRabbit, Inc.
norm: taskrabbit
Domain: taskrabbit.com

Name: TaskRabbit, Inc.
norm: taskrabbit
Domain: taskrabbit.com
Industry: Technologyllm

Discovered: Apr 12, 2018
Materiality determined: —
Notification sent: May 9, 2018
Affected individuals: 11,199state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Attorney General Gordan MacDonald
Initial access: valid_credentials

During the incident: Hired an outside forensics firm to determine whether the incident resulted in the unauthorized access to any personal information
Informed and cooperated with federal law enforcement to investigate the incident
Emailed users shortly thereafter, alerting them of this incident and providing steps the community could take to protect themselves
Reset all user passwords on April 19, 2018
Changes made: Identified and closed the point of entry used by the unauthorized party
Conducted scans of our systems to identify and address other potential vulnerabilities
Examining ways to make our login process more secure, including resetting all user passwords
Evaluating our data retention practices to reduce the amount of data we hold
Enhancing overall network cyber threat detection technology
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(32 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Washington State AGMay 9 · first

Montana State AGMay 9 · first

California State AG+5d

Delaware State AG+5d

New Hampshire State AG+5d · this page

Oregon State AG+7d

Massachusetts State AG+8d

Hawaii State AG+9d

South Carolina State AG+9d

Pattern: first filing May 9 (WA), last May 18 (SC) — a 9-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/taskrabbit-20180514.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 14, 2018
Raw hash: 98b612dda2e2feae84f25ad540972c1f5828c132f62d9527492ad3bf096dfa41

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityTaskRabbit, Inc.

Victim entityTaskRabbit, Inc.

Incidentdiscovered Apr 12, 2018

Stated responseHired an outside forensics firm to determine whether the incident resulted in the unauthorized access to any personal information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov