HackingManufacturingTechnologyManufacturingStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedDelayed DiscoveryPIIIdentity (basic)CredentialsMediumContained

JOHNSON CONTROLS, INC.

bd_3286138d47247688 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 24, 2023

Filed

Jul 7, 2025

To disclose

22 months

Affected

1,611state residents only

Linked

12 filings

Confidence

64%

Full breach record for JOHNSON CONTROLS, INC. →3 incidents on file

Johnson Controls filed a supplemental breach notification with the New Hampshire Attorney General on July 7, 2025, regarding an incident discovered on September 24, 2023. An unauthorized actor accessed systems between February 1, 2023, and September 30, 2023, exfiltrating personal information primarily of employees and contractors. The notification covers 1,611 New Hampshire residents. Remediation included password resets, MFA expansion, and enhanced monitoring.

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Incident timeline

undetected · 235 days

discovery → filing · 22 months / 652 days

Feb 1, 2023

Begins

Sep 24, 2023

Discovered

Jul 7, 2025

Filed

vs. sector median

+82 wks slower

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Texas State AGbd_06db4aad939182842025-07-01 · +6dVerified
Illinois State AGbd_0c4d9314febaae6a2025-07-01 · +6dVerified
Oregon State AGbd_f42e2ab3511b79722025-07-01 · +6dVerified
Iowa State AGbd_26c3ced2ff25f41e2025-06-30 · +7dVerified

Show 6 more filings ↓up to 7d gap

California State AGbd_5284e02cf7bdc3ab2025-06-30 · +7dVerified
Delaware State AGbd_5dff2cf2bc9347e12025-06-30 · +7dVerified
Washington State AGbd_6d51e51d4fab12b02025-06-30 · +7dVerified
Montana State AGbd_b3d1bc45d49337412025-06-30 · +7dCandidate
Indiana State AGbd_ef10c9b1f96618922025-06-30 · +7dVerified
Vermont State AGbd_fa9193fcd908cd4f2025-06-30 · +7dVerified

Showing first 10 of 11 linked disclosures.

Name: JOHNSON CONTROLS, INC.
norm: johnson controls
Domain: johnsoncontrols.com

Name: JOHNSON CONTROLS, INC.
norm: johnson controls
Domain: johnsoncontrols.com
Industry: ManufacturingllmTechnologyllm

Discovered: Sep 24, 2023
Breach occurred: Feb 1, 2023 – Sep 30, 2023
Undetected for: 235 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 30, 2025
Affected individuals: 1,611state-resident count only
Data types: PIIIdentity (basic)Credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcementpublicly disclosed the incident in filings to the U.S. Securities and Exchange Commission
Initial access: valid_credentials

During the incident: Launched an investigation with the support of leading third-party experts
Took steps to prevent further access and remove the actor from the network
Notified law enforcement
Publicly disclosed the incident in filings to the U.S. Securities and Exchange Commission
Offering employees free credit monitoring, including fraud alerting, identity restoration, and identity theft insurance coverage
Terminated the unauthorized actor's access to the affected systems
Engaged third-party cybersecurity specialists to further investigate and resolve the incident
Changes made: Blocking known indicators of compromise
Conducting an enterprise-wide password reset
Fortifying its identity and access management protocols
Enhancing its security monitoring and logging capabilities
Expanding its multi-factor authentication coverage
Reconfiguring security settings across its systems and virtual infrastructure
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 months(652 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Iowa State AGJun 30 · first

California State AGJun 30 · first

Delaware State AGJun 30 · first

Washington State AGJun 30 · first

Montana State AGJun 30 · first

Indiana State AGJun 30 · first

Vermont State AGJun 30 · first

Texas State AG+1d

Illinois State AG+1d

Oregon State AG+1d

New Hampshire State AG+7d · this page

Pattern: first filing Jun 30 (IA), last Jul 7 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/johnson-controls-20250707.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 7, 2025
Raw hash: ff770e4b0d33ae13819982bbcc1a706bf65db8ad0dd7203263a96f2094f21bf8

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityJOHNSON CONTROLS, INC.

Victim entityJOHNSON CONTROLS, INC.

Incidentdiscovered Sep 24, 2023

Stated responseLaunched an investigation with the support of leading third-party experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov