HackingRetail & ConsumerRetailStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

The Suburban Collection

bd_322b520aa53b1eef · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 4, 2021

Filed

Apr 5, 2021

To disclose

5 weeks

Affected

3state residents only

Confidence

66%

Full breach record for The Suburban Collection →2 incidents on file

The Suburban Collection notified the NH AG of unauthorized network access between July 4-16, 2020. Discovered March 4, 2021, the incident affected 3 NH residents, exposing names, SSNs, and driver's license numbers. The company contained the network, engaged forensic counsel, and offered 1-year credit monitoring.

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Incident timeline

undetected · 243 days

discovery → filing · 5 weeks / 32 days

Jul 4, 2020

Begins

Mar 4, 2021

Discovered

Apr 5, 2021

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed3 affectedView incident

Name: MCDONALD HOPKINS LLC
norm: mcdonald hopkins

Name: The Suburban Collection
norm: the suburban collection
Industry: Retail & Consumerllm

Discovered: Mar 4, 2021
Breach occurred: Jul 4, 2020 – Jul 16, 2020
Undetected for: 243 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 23, 2021
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Launched an investigation in consultation with outside cybersecurity professionals
Promptly contained and secured the network
Providing the affected residents with written notification of this incident
Offering the affected residents whose Social Security numbers were impacted complimentary one-year memberships with a credit monitoring service
Changes made: Continually evaluates and modifies its practices and internal controls to enhance the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(32 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/suburban-collection-20210405.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 5, 2021
Raw hash: 0878c8109fd8b32829b8c1554c7181268ff9ff52a913ea8272d72897d4914696

Reporting entityMCDONALD HOPKINS LLC

Victim entityThe Suburban Collection

Incidentdiscovered Mar 4, 2021

Stated responseLaunched an investigation in consultation with outside cybersecurity professionals

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov