AccidentalFinancial ServicesFinanceMisconfigurationCustomer Data InvolvedIdentity (basic)Financial accountLowResolved

optionsXpress, Inc.

bd_32296a817a97c444 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 4, 2017

Filed

May 24, 2017

To disclose

20 days

Affected

3state residents only

Linked

2 filings

Confidence

67%

Full breach record for optionsXpress, Inc. →

optionsXpress, Inc. notified the NH Attorney General that on May 4, 2017, it discovered client documents containing PII and financial account data were searchable online due to a system misconfiguration allowing unauthenticated link access. 3 NH residents were affected. The issue was resolved by disabling public access, and credit monitoring was offered.

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Incident timeline

discovery → filing · 20 days

May 4, 2017

Discovered

May 24, 2017

Filed

vs. sector median

5 wks faster

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_368f0a84300dc6862017-05-25 · +1dVerified

Name: optionsXpress, Inc.
norm: optionsxpress

Name: optionsXpress, Inc.
norm: optionsxpress
Industry: Financial Servicesllm

Discovered: May 4, 2017
Materiality determined: —
Notification sent: May 24, 2017
Affected individuals: 3state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Misconfiguration
MITRE ATT&CK: T1119 Automated Collection

During the incident: Changed the design of our systems that led to this issue
Disabled public access to client documents except through credentialed login
Offered two years of free credit monitoring and security tokens to affected clients
Changes made: Successfully disabled the potential for any public access to your documents
Taken the necessary steps to prevent this type of incident from happening again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMay 24 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/optionsxpress-20170524.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 24, 2017
Raw hash: c9de800f3d43a83f931ff4c0ebd16f0d1a626727811ed3217099cb74c4941c6b

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityoptionsXpress, Inc.

Victim entityoptionsXpress, Inc.

Incidentdiscovered May 4, 2017

Stated responseChanged the design of our systems that led to this issue

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov