Social EngineeringTechnologyHealthcareInformationPhishingTargetedCustomer Data InvolvedData ExfiltratedIdentity (basic)LowContained

Rightway

bd_308c7046d18ebed4 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 5, 2023

Filed

Nov 1, 2023

To disclose

27 days

Affected

16state residents only

Confidence

66%

Full breach record for Rightway →

Okta, Inc. notified the New Hampshire Attorney General of a data security incident involving its third-party vendor, Rightway Healthcare, Inc. A targeted SIM swap attack on a Rightway employee on September 23, 2023, led to unauthorized access to an eligibility census file. The incident impacted 16 New Hampshire residents, exposing personal information. Okta discovered the breach on October 5, 2023, and began notifying affected individuals on November 2, 2023, offering 24 months of credit monitoring and identity restoration services through Experian.

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Incident timeline

undetected · 12 days

discovery → filing · 27 days

Sep 23, 2023

Begins

Oct 5, 2023

Discovered

Nov 1, 2023

Filed

vs. sector median

15 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed16 affectedView incident

Name: OKTA, INC.
norm: okta

Name: Rightway
norm: rightway
Domain: rightwayhealthcare.com
Industry: TechnologyllmHealthcarellm

Discovered: Oct 5, 2023
Breach occurred: Sep 23, 2023
Undetected for: 12 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 2, 2023
Affected individuals: 16state-resident count only
Data types: Identity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Launched an investigation
Worked with Rightway to assist Rightway in confirming that there was no further impact to Rightway systems or the personal information maintained by Rightway on Okta’s behalf
Notifying affected New Hampshire residents via first class mail
Offering 24 months of complementary credit monitoring, identity restoration, and fraud detection services through a product called IdentityWorks, offered by Experian
Changes made: Okta regularly reviews and updates the measures it takes to protect personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 days(27 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/okta-20231101.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 1, 2023
Raw hash: 820ffce3a0f30de68d0c319bdc002d5123b260183f9dc5c0f3b1d3dd1e8bdb83

Reporting entityOKTA, INC.

Victim entityRightway

Incidentdiscovered Oct 5, 2023

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov