AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

MFS

bd_2fbf734dac949a1e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 3, 2013

Filed

Sep 16, 2013

To disclose

13 days

Affected

25state residents only

Linked

2 filings

Confidence

66%

Full breach record for MFS →3 incidents on file

MFS Service Center, Inc. notified the NH Attorney General that an employee inadvertently emailed a file containing shareholder data (names, addresses, account numbers, SSNs) to financial professionals at other companies on September 3, 2013. The incident affected 25 New Hampshire residents. The company detected the error promptly and confirmed deletion by recipients. One year of free credit monitoring via Equifax was offered.

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Incident timeline

discovery → filing · 13 days

Sep 3, 2013

Begins

Sep 3, 2013

Discovered

Sep 16, 2013

Filed

vs. sector median

6 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_f82ad3b3d59a33382013-09-17 · +1dVerified

Name: MFS
norm: mfs
Domain: mfs.com

Name: MFS
norm: mfs
Domain: mfs.com
Industry: Financial Servicesllm

Discovered: Sep 3, 2013
Breach occurred: Sep 3, 2013
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 2, 2013
Affected individuals: 25state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unknown
Threat actor: Internal
Regulator citations: Notified Office of the Attorney General of New Hampshire

During the incident: Promptly detected the error
Immediately began seeking confirmation from the individual financial professionals who inadvertently received the file that they had deleted it
Changes made: Arranged for Equifax to provide credit monitoring for one year free of charge to impacted persons that are interested in such services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 days(13 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGSep 16 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/mfs-service-center-20130916.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 16, 2013
Raw hash: 9ca53ca2856732f3f6b9896df1555341ceaa6a7f421368f4ed2384261e8ab380

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMFS

Victim entityMFS

Incidentdiscovered Sep 3, 2013

Stated responsePromptly detected the error

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov