AccidentalTechnologyInformationMisconfigurationPIIIdentity (basic)LowContained

ITA GROUP, INC

bd_2f4d0a2ef20567e8 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 7, 2017

Filed

May 11, 2017

To disclose

5 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for ITA GROUP, INC →

ITA Group, Inc. notified the NH Attorney General of a data security incident affecting one NH resident. A system error in a client referral incentive program, originating around Dec 28, 2016, allowed potential unauthorized access to account info. Discovered and corrected on April 7, 2017. Notices sent May 11, 2017. Remediation included credit monitoring via Experian.

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Incident timeline

undetected · 100 days

discovery → filing · 5 weeks / 34 days

Dec 28, 2016

Begins

Apr 7, 2017

Discovered

May 11, 2017

Filed

vs. sector median

14 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_84f43eea9c51d9482017-05-11Verified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: ITA GROUP, INC
norm: ita group
Industry: Technologyllm

Discovered: Apr 7, 2017
Breach occurred: Dec 28, 2016
Undetected for: 100 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 11, 2017
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Misconfiguration
Regulator citations: Providing written notice of this incident to other state regulators as necessary

During the incident: Disabled user access that same day
Provided all potentially affected individuals and businesses access to one free year of credit and identity monitoring services through Experian
Provided potentially impacted individuals and businesses with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to other state regulators as necessary
Changes made: Verified that the system error had been corrected
Did not allow access until it had verified that the system error had been corrected
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 11 · first

New Hampshire State AGMay 11 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/ita-group-20170511.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 11, 2017
Raw hash: 3cc89e5dc815d52880d0595cb8182f00cd510bc7fdaeccd9b876f3db80e20db7

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityITA GROUP, INC

Incidentdiscovered Apr 7, 2017

Stated responseDisabled user access that same day

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov