MisuseHealthcareHealthcarePrivilege AbuseEmployee Data InvolvedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHighActive

UMass Memorial Medical Center

bd_2efb9d8649a1b50b · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 6, 2014

Filed

May 5, 2014

To disclose

9 weeks

Affected · nationwide

2,40050 in this filing

Linked

3 filings

Confidence

66%

Full breach record for UMass Memorial Medical Center →17 incidents on file

UMass Memorial Medical Center notified the NH AG that a former employee accessed patient PII (name, DOB, SSN, address) and potentially financial data between 2002-2014. Discovered March 6, 2014. ~2,400 patients notified; 50 NH residents. Insider misuse for potential financial fraud. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 4322 days

discovery → filing · 9 weeks / 60 days

May 6, 2002

Begins

Mar 6, 2014

Discovered

May 5, 2014

Filed

vs. sector median

on median

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

HHS OCRbd_3a66eb86331782c92014-05-05Verified
Massachusetts State AGbd_8a9c54c312a602892014-05-06 · +1dVerified

Name: UMass Memorial Medical Center
norm: umass memorial medical center
Domain: umassmemorial.org

Name: UMass Memorial Medical Center
norm: umass memorial medical center
Domain: umassmemorial.org
Industry: Healthcarellm

Discovered: Mar 6, 2014
Breach occurred: May 6, 2002 – Mar 4, 2014
Undetected for: 4,322 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 5, 2014
Affected individuals: 2,400state + nationwide
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: InternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: insider_action

During the incident: Began an internal investigation
Cooperate with law enforcement
Sending notification letters to these potentially affected patients
Notifying potentially affected patients through a public notice on its website and a press release
Offering to eligible patients potentially affected by the incident one year of free credit monitoring and identity theft protection services through Experian
Providing call center support for those potentially affected
Changes made: Further strengthening its program, including identifying additional measures and enhancements to existing safeguards to protect patient information
Re-enforcing staff education regarding UMMMC policies and procedures to safeguard patient information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(60 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

HHS OCRMay 5 · first

New Hampshire State AGMay 5 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/umass-memorial-medical-center-20140505.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 5, 2014
Raw hash: 758ac6b1771f012867300a02ed55d90f741f7677a6682234940c2351b39dd31f

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityUMass Memorial Medical Center

Victim entityUMass Memorial Medical Center

Incidentdiscovered Mar 6, 2014

Stated responseBegan an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov