HackingHealthcareHealthcareSupply Chain (3P Vendor)Customer Data InvolvedDelayed DiscoveryPHIHealth (basic)Identity (basic)Government IDMediumContained

Providence Saint John's Health Center

bd_2e4a06186cd097aa · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 27, 2017

Filed

May 16, 2018

To disclose

20 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for Providence Saint John's Health Center →

Providence Saint John's Health Center notified patients of a data breach involving their vendor, Nuance Communications. On Dec 8, 2017, Nuance experienced an unauthorized intrusion resulting in the theft of personal information including names, DOB, medical record numbers, transcription text, and potentially SSNs. Providence became aware on Dec 27, 2017. Notification was delayed per law enforcement request. Nuance took systems offline and worked with law enforcement. Providence reviewed data sharing practices.

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California clockDiscovered Dec 27, 2017 → Notified May 11, 2018135d ✗ CA 60-day late20 weeks discovery → filing

Incident timeline

undetected · 19 days

discovery → filing · 20 weeks / 140 days

Dec 8, 2017

Begins

Dec 27, 2017

Discovered

May 16, 2018

Filed

vs. sector median

+9 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Providence Saint John's Health Center
norm: providence saint john s health center

Name: Providence Saint John's Health Center
norm: providence saint john s health center
Industry: Healthcarellm

Discovered: Dec 27, 2017
Breach occurred: Dec 8, 2017
Undetected for: 19 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 11, 2018
Affected individuals: Not disclosed
Data types: PHIHealth (basic)Identity (basic)Government ID
Data elements: Social Security numberDate of birthMedical information
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain Compromise
Threat actor: External
Regulator citations: Law enforcement requested delay in notification during criminal investigation
Third party: via Nuance Communications, Inc.
Initial access: supply_chain

During the incident: Took the impacted computer system offline
Working with a technology provider and law enforcement to address this issue
Reviewed the data provided to Nuance
Taken steps to ensure that only necessary information is sent to them for transcription services
Offered free identity theft protection services through ID Experts
Changes made: Reviewed the data provided to Nuance
Taken steps to ensure that only necessary information is sent to them for transcription services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(140 days from discovery to filing)
Compliance flags: CA 60-day late · 135d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Dec 27, 2017
→ Notified: May 11, 2018
135d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Dec 27, 2017 → Notified: May 11, 2018	135d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-136250
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 16, 2018
Raw hash: 23bdb74fa30288cafd9216681fa5dcf79d8c2f643751ef94bbfe23180baf03f2

Reporting entityProvidence Saint John's Health Center

Victim entityProvidence Saint John's Health Center

Incidentdiscovered Dec 27, 2017

Stated responseTook the impacted computer system offline

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov