Social EngineeringHealthcareTechnologyHealthcarePhishingStolen CredentialsData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)Financial accountMediumContained

Women's Health USA, Inc.

bd_2e3ec1b65abaf62a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 15, 2019

Filed

May 6, 2019

To disclose

11 weeks

Affected · nationwide

253 in this filing

Linked

3 filings

Confidence

64%

Full breach record for Women's Health USA, Inc. →3 incidents on file

Women's Health USA, Inc. (WHUSA) notified the NH AG of a phishing incident where employee credentials were compromised, allowing unauthorized access to email accounts between April 5 and August 13, 2018. The investigation, completed Feb 15, 2019, revealed potential exposure of patient PII (names, DOB, SSN, Medicare HICNs, health insurance policy numbers, diagnoses, treatment info) for 25 individuals (3 NH residents notified under state law, 22 under HIPAA). WHUSA secured accounts, engaged forensic counsel, and offered credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 316 days

discovery → filing · 11 weeks / 80 days

Apr 5, 2018

Begins

Feb 15, 2019

Discovered

May 6, 2019

Filed

vs. sector median

on median

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

HHS OCRbd_a113a22db8cb6b382019-03-29 · +38dVerified
Massachusetts State AGbd_eddbc8d8494c8c8a2019-03-29 · +38dVerified

Name: BAKER & HOSTETLER LLP
norm: baker hostetler

Name: Women's Health USA, Inc.
norm: women s health usa
Industry: HealthcarellmTechnologyllm

Discovered: Feb 15, 2019
Breach occurred: Apr 5, 2018 – Aug 13, 2018
Undetected for: 316 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 3, 2019
Affected individuals: 25state + nationwide
Data types: Identity (basic)Government IDHealth (basic)Financial account
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney GeneralProvided written notification to healthcare provider clientsNotified 22 additional New Hampshire residents in accordance with HIPAA
Initial access: phishing_link

During the incident: Secured the email accounts
Engaged a leading cybersecurity firm to assist with the investigation
Undertook a comprehensive review of the emails and attachments
Offered complimentary one-year memberships in credit monitoring and identity theft protection services from Experian
Provided a telephone number for individuals to call with any questions
Changes made: Providing additional training to its employees regarding phishing emails and other cybersecurity issues
Enhancing existing security measures related to its email system
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(80 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

HHS OCRMar 29 · first

Massachusetts State AGMar 29 · first

New Hampshire State AG+38d · this page

Pattern: first filing Mar 29 (CT), last May 6 (NH) — a 38-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/womans-health-usa-20190506.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 6, 2019
Raw hash: 2190d825528e9a8165102775bdc8cf0121db0a4c0c502c0787c284297d7a1aed

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityBAKER & HOSTETLER LLP

Victim entityWomen's Health USA, Inc.

Incidentdiscovered Feb 15, 2019

Stated responseSecured the email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov