HackingRetail & ConsumerRetailVulnerability ExploitCustomer Data InvolvedData ExfiltratedIdentity (basic)Financial accountFinancial credentialsLowContained

SHOCK DOCTOR, INC.

bd_2e0de16bdc9b67c5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 11, 2017

Filed

May 1, 2017

To disclose

20 days

Affected

15state residents only

Linked

2 filings

Confidence

66%

Full breach record for SHOCK DOCTOR, INC. →

Shock Doctor, Inc. reported unauthorized access to its web servers where an external actor placed hidden code, potentially exposing personal and credit card information of 15 New Hampshire residents. The incident occurred between September 5, 2016, and November 11, 2016. Shock Doctor discovered the incident on April 11, 2017, retained forensic investigators, and notified affected individuals on April 28, 2017.

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Incident timeline

undetected · 218 days

discovery → filing · 20 days

Sep 5, 2016

Begins

Apr 11, 2017

Discovered

May 1, 2017

Filed

vs. sector median

5 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_dddd7b6b0af4e9ed2017-05-03 · +2dVerified

Name: Vedder Price PC
norm: vedder price

Name: SHOCK DOCTOR, INC.
norm: shock doctor
Domain: shockdoctor.com
Industry: Retail & Consumerllm

Discovered: Apr 11, 2017
Breach occurred: Sep 5, 2016 – Nov 11, 2016
Undetected for: 218 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 28, 2017
Affected individuals: 15state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: Launched an internal investigation
Retained a leading incident response and digital forensics firm to assist in Shock Doctor's investigation
Notified its customers as soon as possible after the investigation was completed
Established a confidential telephone inquiry line to assist the affected customers
Changes made: Evaluating ways to best strengthen its systems to guard against this type of similar future incident
Working with its network vendors to implement additional security controls on its website
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMay 1 · first · this page

Massachusetts State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/shock-doctor-20170501.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 1, 2017
Raw hash: 4dbc86c542512e8f41d9ccd90615accb9d59a78970b89fa7bf0648f44c4dea8a

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityVedder Price PC

Victim entitySHOCK DOCTOR, INC.

Incidentdiscovered Apr 11, 2017

Stated responseLaunched an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov