MalwareHospitalityHospitalityInfostealerData ExfiltratedTargetedIdentity (basic)Financial accountLowContained

Key Ambassador Resort Inn

bd_2d7959d48d72da99 · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 13, 2018

Filed

Apr 2, 2019

To disclose

16 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for Key Ambassador Resort Inn →

Key Ambassador Resort Inn experienced a malware incident where an unauthorized person accessed the front desk computer system from Feb 7 to Dec 13, 2018. Guest PII and partial credit card data were viewed. The hotel retained forensic experts, removed malware, notified law enforcement, and began notifying guests in April 2019.

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Incident timeline

undetected · 309 days

discovery → filing · 16 weeks / 110 days

Feb 7, 2018

Begins

Dec 13, 2018

Discovered

Apr 2, 2019

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Delaware State AGbd_78f9f994bd927ff42019-06-14 · +73dVerified

Name: Key West Hotels, LLC
norm: key west hotels

Name: Key Ambassador Resort Inn
norm: key ambassador resort inn
Industry: Hospitalityllm

Discovered: Dec 13, 2018
Breach occurred: Feb 7, 2018 – Dec 13, 2018
Undetected for: 309 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 2, 2019
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Unknown
MITRE ATT&CK: T1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General Consumer Protection Bureau

During the incident: Retained a well-known global cyber security firm to perform an assessment of the computer system
Removed malware and restored the system
Conducted an investigation by a forensic technology expert
Implemented improvements and technical safeguards to system security
Notified federal law enforcement officials
Changes made: Upgrading system security
Providing employee training to reinforce vigilance against cyber threats
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(110 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGApr 2 · first · this page

Delaware State AG+73d

Pattern: first filing Apr 2 (NH), last Jun 14 (DE) — a 73-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/key-west-hotels-20190402.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 2, 2019
Raw hash: 237c32c3d0e0a90138bc263de7b96cc772795c5a71e917c13baf87d21e7e0e18

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityKey West Hotels, LLC

Victim entityKey Ambassador Resort Inn

Incidentdiscovered Dec 13, 2018

Stated responseRetained a well-known global cyber security firm to perform an assessment of the computer system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov