HackingHealthcareHealthcareStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedIdentity (basic)Government IDPHIHealth (basic)MediumContained

Milan Eye Center

bd_2d73ec96adf7532c · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 9, 2022

Filed

Aug 28, 2023

To disclose

37 weeks

Affected

2state residents only

Confidence

66%

Full breach record for Milan Eye Center →3 incidents on file

Milan Eye Center notified the NH AG of a breach involving its former EHR vendor, iMedicWare. Unauthorized access occurred between May 18, 2020, and July 23, 2020. PHI and PII (SSN, DOB) of ~2 NH residents were accessed. Notification sent August 23, 2023, offering credit monitoring.

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Incident timeline

undetected · 935 days

discovery → filing · 37 weeks / 262 days

May 18, 2020

Begins

Dec 9, 2022

Discovered

Aug 28, 2023

Filed

vs. sector median

+25 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: Milan Eye Center
norm: milan eye center

Name: Milan Eye Center
norm: milan eye center
Industry: Healthcarellm

Discovered: Dec 9, 2022
Breach occurred: May 18, 2020 – Jul 23, 2020
Undetected for: 935 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 23, 2023
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDPHIHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Initial access: trusted_relationship

During the incident: Providing affected residents with written notification of this incident
Offering the affected residents complimentary memberships with a credit monitoring service
Advising the affected residents about the process for placing fraud alerts and/or security freezes on their credit files
Providing contact information for consumer reporting agencies and the Federal Trade Commission
Providing steps to take to safeguard themselves against medical identity theft
Setting up a dedicated and confidential toll-free response line
Changes made: No longer uses iMedicWare as its electronic health record vendor
Implemented a number of new measures, including additional technical safeguards and policies, to enhance the security of its own information systems
Continually evaluates and modifies its practices and internal controls to protect the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 37 weeks(262 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/milan-eye-center-20230828.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 28, 2023
Raw hash: 2970f7ab74f117d3ca6e4196177255aa8b0ec4050ba88e173ee94c462ee8b1ed

Reporting entityMilan Eye Center

Victim entityMilan Eye Center

Incidentdiscovered Dec 9, 2022

Stated responseProviding affected residents with written notification of this incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov