HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)LowContained

Acra Lending

bd_2d5427043c8c92e7 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 18, 2022

Filed

Mar 22, 2022

To disclose

5 weeks

Affected

10state residents only

Linked

2 filings

Confidence

64%

Full breach record for Acra Lending →

Citadel Servicing Corporation (dba Acra Lending) notified Montana residents of unauthorized access to email accounts between March 31 and August 24, 2021. Discovered Feb 18, 2022, the incident exposed full names. No evidence of misuse. Credit monitoring offered.

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Incident timeline

undetected · 324 days

discovery → filing · 5 weeks / 32 days

Mar 31, 2021

Begins

Feb 18, 2022

Discovered

Mar 22, 2022

Filed

vs. sector median

4 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_49b56d45deb5838c2022-03-22Candidate

Name: Citadel Servicing Corporation
norm: citadel servicing

Name: Acra Lending
norm: acra lending
Also named: Citadel Servicing Corporationdba oflegal entity
Acra Lendingdba oftrade name
Industry: Financial Servicesllm

Discovered: Feb 18, 2022
Breach occurred: Mar 31, 2021 – Aug 24, 2021
Undetected for: 324 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 10state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Commenced a prompt and thorough investigation and contained the accounts
Working very closely with external cybersecurity professionals
Arranged for you to enroll, at no cost to you, in an online credit monitoring service (my TrueIdentity) for one year provided by TransUnion Interactive
Changes made: Continually evaluate and modify our practices to enhance the security and privacy of such personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(32 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Maine State AGMar 22 · first

Montana State AGMar 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Citadel-Servicing-Corporation-dba-Acra-Lending-Consumer-Notification-Letter.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 22, 2022
Raw hash: ae47a5465da34ca853f18ad51d9302bd1660b72eb91c893ba2017d6be1ea4b99

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCitadel Servicing Corporation

Victim entityAcra Lending

Incidentdiscovered Feb 18, 2022

Stated responseCommenced a prompt and thorough investigation and contained the accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov