MalwareEducationTechnologyEducationRansomwareRansom DemandedRansom PaidData ExfiltratedData EncryptedCustomer Data InvolvedIdentity (basic)Government IDMediumResolved

Blackbaud, Inc.

bd_2a7f3c0475ce6d2f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 16, 2020

Filed

Jan 7, 2021

To disclose

25 weeks

Affected

2state residents only

Confidence

65%

Kents Hill School issued a supplemental notice regarding a ransomware incident at vendor Blackbaud, Inc. Unauthorized access occurred Feb 7–May 20, 2020. Blackbaud confirmed backup files containing names and SSNs were exfiltrated; ransom was paid and files destroyed. Kents Hill offered 2 years of identity monitoring.

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Incident timeline

undetected · 160 days

discovery → filing · 25 weeks / 175 days

Feb 7, 2020

Begins

Jul 16, 2020

Discovered

Jan 7, 2021

Filed

vs. sector median

+16 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: Kents Hill School
norm: kents hill school

Name: Blackbaud, Inc.
norm: blackbaud
Industry: EducationllmTechnologyllm

Discovered: Jul 16, 2020
Breach occurred: Feb 7, 2020 – May 20, 2020
Undetected for: 160 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 12, 2020
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Blackbaud reported working with law enforcement

During the incident: Conducted own investigation of the Blackbaud services
Worked with Blackbaud to identify the individuals whose information may have been involved
Notifying affected individuals
Offering complimentary membership to Identity Monitoring and Fraud Resolution services for two years
Changes made: Blackbaud identified and fixed the vulnerability associated with this incident
Blackbaud implemented several changes that will better protect data
Blackbaud undertaking additional efforts to harden environment through enhancements to access management, network segmentation, and deployment of additional endpoint and network-based platforms
Review of how information is stored with Blackbaud and evaluating its security safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(175 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/ketndamp.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 7, 2021
Raw hash: 2b3e6cd63ecdc1d63f25ed09d7beca2efcfc0186cb7ccd3ce8e0226ede4fc7ea

Reporting entityKents Hill School

Victim entityBlackbaud, Inc.

Incidentdiscovered Jul 16, 2020

Stated responseConducted own investigation of the Blackbaud services

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov