HackingHealthcareFinancial ServicesHealthcareDelayed DiscoveryTargetedIdentity (basic)Government IDFinancial accountHealth (basic)PHIMediumContained

The Lifetime Healthcare Companies

bd_2a50b4c26e751547 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 5, 2015

Filed

Sep 9, 2015

To disclose

5 weeks

Affected

Not disclosed

Linked

4 filings

Confidence

66%

Full breach record for The Lifetime Healthcare Companies →

The Lifetime Healthcare Companies (LTHC) and its affiliates (including Excellus BCBS, MedAmerica, Univera) notified the NH AG of a cyberattack. Unauthorized access to IT systems occurred starting Dec 23, 2013, discovered Aug 5, 2015. Data potentially accessed included names, SSNs, DOBs, financial accounts, and PHI. No evidence of data removal or misuse. LTHC engaged Mandiant, notified the FBI, and offered 2 years of identity theft protection. NH resident count unknown.

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Incident timeline

undetected · 590 days

discovery → filing · 5 weeks / 35 days

Dec 23, 2013

Begins

Aug 5, 2015

Discovered

Sep 9, 2015

Filed

vs. sector median

4 wks faster

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Washington State AGbd_a216a00aeccc9ccf2015-09-09Candidate
California State AGbd_e9ea79963ed5db2d2015-09-09Verified
South Carolina State AGbd_3922a08a3f6f26ea2015-09-11 · +2dVerified

Name: The Lifetime Healthcare Companies
norm: the lifetime healthcare companies
Domain: lifethc.com

Name: The Lifetime Healthcare Companies
norm: the lifetime healthcare companies
Domain: lifethc.com
Industry: HealthcarellmFinancial Servicesllm

Discovered: Aug 5, 2015
Breach occurred: Dec 23, 2013
Undetected for: 590 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 9, 2015
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PHI
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the FBINotified New Hampshire Office of the Attorney General
Initial access: exploit_public_facing

During the incident: Worked closely with Mandiant to conduct its investigation and to remediate the issues created by the attack on its IT systems
Notified the FBI and continues to work closely with the agency on its investigation
Began to notify individuals affected by the incident on September 9, 2015
Offering affected individuals two years of complimentary identity theft protection services through Kroll, including credit monitoring powered by TransUnion
Providing call center support for those affected
Taking actions to strengthen and enhance the security of its IT systems moving forward
Changes made: Remediating its IT systems of the issues raised by this cyberattack
Taking additional actions to strengthen and enhance the security of its IT systems moving forward
Closing the vulnerability in its IT system
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Washington State AGSep 9 · first

California State AGSep 9 · first

New Hampshire State AGSep 9 · first · this page

South Carolina State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/lifetime-healthcare-20150909.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 9, 2015
Raw hash: 8d244b5748885dd0fcf0c55c4ca984933f26f3e8a2709b125f54eb9d53e82a68

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityThe Lifetime Healthcare Companies

Victim entityThe Lifetime Healthcare Companies

Incidentdiscovered Aug 5, 2015

Stated responseWorked closely with Mandiant to conduct its investigation and to remediate the issues created by the attack on its IT systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov