MisuseHealthcareFinancial ServicesHealthcarePrivilege AbuseSupply Chain (3P Vendor)Customer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Blue Cross and Blue Shield of Massachusetts, Inc.

bd_29ae49c31ad37aac · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 20, 2022

Filed

Jul 27, 2022

To disclose

5 weeks

Affected

Not disclosed

Linked

4 filings

Confidence

65%

Full breach record for Blue Cross and Blue Shield of Massachusetts, Inc. →16 incidents on file

Blue Cross and Blue Shield of Massachusetts notified the NH AG of a data incident involving vendor LifeWorks US Inc. A former LifeWorks employee emailed spreadsheets containing PII (name, address, SSN, pension info) to personal email on May 17, 2022. BCBSMA learned of this on June 20, 2022. Affected individuals are offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 34 days

discovery → filing · 5 weeks / 37 days

May 17, 2022

Begins

Jun 20, 2022

Discovered

Jul 27, 2022

Filed

vs. sector median

7 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_4410ed228c5fc5e22022-07-20 · +7dCandidate
Montana State AGbd_b4adf787f548a8652022-07-20 · +7dVerified
Indiana State AGbd_d3c9920dc1864a8d2022-07-20 · +7dVerified

Name: Morgan Lewis
norm: morgan lewis
Domain: morgan-motor.com

Name: Blue Cross and Blue Shield of Massachusetts, Inc.
norm: blue cross and blue shield of massachusetts
Industry: HealthcarellmFinancial Servicesllm

Discovered: Jun 20, 2022
Breach occurred: May 17, 2022
Undetected for: 34 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 20, 2022
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Insider
MITRE ATT&CK: T1078 Valid AccountsT1052 Exfiltration Over Physical Medium
Threat actor: Internal
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: insider_action

During the incident: Offering two years of credit monitoring to the affected individuals
Taking steps to ensure that data held by LifeWorks on Blue Cross’ behalf is adequately secured
Changes made: Offering 24-month membership of Experian’s IdentityWorks at no cost
Continuing to take steps to ensure data held by LifeWorks is adequately secured
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(37 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maine State AGJul 20 · first

Montana State AGJul 20 · first

Indiana State AGJul 20 · first

New Hampshire State AG+7d · this page

Pattern: first filing Jul 20 (ME), last Jul 27 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/blue-cross-blue-shield-massachusetts-20220727.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 27, 2022
Raw hash: 4ef5bda66fc42165df6b7e7bb3115e0bdd6b54c84ecdadceb0966b78112a6d39

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityMorgan Lewis

Victim entityBlue Cross and Blue Shield of Massachusetts, Inc.

Incidentdiscovered Jun 20, 2022

Stated responseOffering two years of credit monitoring to the affected individuals

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov