MalwareHealthcareFinancial ServicesHealthcareRansomwareData EncryptedRansom DemandedCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)PHIMediumContained

SUMMIT REINSURANCE SERVICES, INC.

bd_296a04db4d15fbf8 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 8, 2016

Filed

Jan 31, 2017

To disclose

25 weeks

Affected

1state residents only

Confidence

66%

Full breach record for SUMMIT REINSURANCE SERVICES, INC. →2 incidents on file

Summit Reinsurance Services, Inc. experienced a ransomware incident affecting a server containing Tufts Health Public Plans, Inc. member data. Unauthorized access began March 13, 2016; discovered August 8, 2016. Data included names, SSNs, and medical records. One NH resident notified on Jan 31, 2017. Tufts voluntarily reported to NH AG.

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Incident timeline

undetected · 148 days

discovery → filing · 25 weeks / 176 days

Mar 13, 2016

Begins

Aug 8, 2016

Discovered

Jan 31, 2017

Filed

vs. sector median

+14 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Tufts Health Public Plans, Inc.
norm: tufts health public plans
Domain: tuftshealthplan.com

Name: SUMMIT REINSURANCE SERVICES, INC.
norm: summit reinsurance
Industry: HealthcarellmFinancial Servicesllm

Discovered: Aug 8, 2016
Breach occurred: Mar 13, 2016
Undetected for: 148 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 31, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Data elements: Social Security numberMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: voluntarily reporting the incident to the New Hampshire Attorney General's office

During the incident: Launched an investigation to determine the nature and scope of this incident
Began working with third-party forensic investigators to assist with these efforts
Mailed a notification letter to one New Hampshire resident
Offering potentially affected individuals access to one year of free credit monitoring and identity restoration services through Experian
Providing a call center for affected individuals to call with any questions
Changes made: Worked, and will continue to work, to enhance the protections in place to protect data in our care
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(176 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/tufts-health-20170131.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 31, 2017
Raw hash: 0cf23aaf7ca2b3428eee47e7073b82f58d95bf06d9db4d4ebce906a257b2305b

Reporting entityTufts Health Public Plans, Inc.

Victim entitySUMMIT REINSURANCE SERVICES, INC.

Incidentdiscovered Aug 8, 2016

Stated responseLaunched an investigation to determine the nature and scope of this incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov