Social EngineeringHealthcareHealthcarePhishingData ExfiltratedCustomer Data InvolvedDelayed DiscoveryGovernment IDIdentity (basic)Financial accountHighContained

UMass Memorial Health Care, Inc.

bd_28661c8ab6fb77e5 · schema v1 · pii pii-v1

Severity

High

Discovered

Aug 25, 2021

Filed

Oct 15, 2021

To disclose

7 weeks

Affected · nationwide

1,37017 in this filing

Linked

4 filings

Confidence

66%

Full breach record for UMass Memorial Health Care, Inc. →9 incidents on file

UMass Memorial Health notified the New Hampshire Attorney General of a phishing incident affecting employee email accounts. Unauthorized access occurred between June 24, 2020, and January 7, 2021. On August 25, 2021, the organization identified 17 New Hampshire residents whose PII (SSN, driver's license, financial account info) was contained in compromised emails. Total individuals notified under HIPAA was 1,370. Notifications began October 15, 2021, offering one year of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 427 days

discovery → filing · 7 weeks / 51 days

Jun 24, 2020

Begins

Aug 25, 2021

Discovered

Oct 15, 2021

Filed

vs. sector median

4 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_0aefe14a3374d53a2021-10-15Verified
Massachusetts State AGbd_14a41c3ebe9a54812021-10-15Verified
HHS OCRbd_162fcaf04c5a35382021-10-15Verified

Name: UMass Memorial Health Care, Inc.
norm: umass memorial health care

Name: UMass Memorial Health Care, Inc.
norm: umass memorial health care
Industry: Healthcarellm

Discovered: Aug 25, 2021
Breach occurred: Jun 24, 2020 – Jan 7, 2021
Undetected for: 427 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 15, 2021
Affected individuals: 1,370state + nationwide
Data types: Government IDIdentity (basic)Financial account
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General's Office
Initial access: phishing_link

During the incident: Took steps to secure the email accounts
Engaged a computer forensic firm to assist with the investigation
Reviewed the contents of the email accounts
Began mailing notification letters to the individuals
Offered eligible individuals a complimentary one-year membership to credit monitoring and identity theft protection services
Established a dedicated, toll-free call center
Changes made: Enhancing its email security
Providing continued education to its staff on email best practices
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 3 states

View merged incident ↗

Maine State AGOct 15 · first

Massachusetts State AGOct 15 · first

HHS OCROct 15 · first

New Hampshire State AGOct 15 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/umass-memorial-health-20211015.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 15, 2021
Raw hash: 8122f646453f81780349d779d36a338653aa87aa731715c2f5a3ccba7f55ff16

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityUMass Memorial Health Care, Inc.

Victim entityUMass Memorial Health Care, Inc.

Incidentdiscovered Aug 25, 2021

Stated responseTook steps to secure the email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov